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“my family has been using this u-haul location for years and the owner never disappoints. he is such an amazing guy to work with. If you need a u-haul at a great price this is the place to go. Just used a truck to move and spent less than 50 including gas !”
“I’ve had my storage unit here for a few months now and have had no issues . The manager David is very kind and helpful and always goes the extra mile to help his customers out with whatever means necessary. Definitely check out this location for affordable storage needs. I have had such a pleasant experience I also put my mother’s stuff in just last week.”
“Awesome customer service, Amanda helped us out with getting the right size of storage. We got a parking lot and a small 4x10 storage. Great deal. Thank you iStorage ?”
“Melva was so helpful! We needed pricing information and sizing help and she was so efficient and pleasant. The property was well kept and has multiple storage sizes. The prices are pretty much the same as other places nearby.”
“Dependable service. I was taken care of in a friendly and courteous manner. Any problems that arose, they were more than willing to resolve the issue quickly and professionally. 5 star service.”
“Julien was awesome to work with and very helpful.
I got in and out in a very timely manner.
Excellent service. I would recommend this location.”
“Employees are extremely friendly, professional, respectful, and knowledgeable. They make the rental process smooth and simple while still covering their bases and providing a consistent great customer service experience”
“I broke down in San Antonio with a major coolant leak. After calling around, Lone Star worked me into their busy schedule. I was happy to talk to an actual person and not a recording. Unfortunately, I broke down near Austin because the mechanic failed to torque the driveshaft to specs. Lone Star acknowledged the error and paid to have my truck towed back to their shop. They repaired my truck and trailer and had me on my way at the end of the day. I recommend Lone Star because they are honest and stand behind their work!”
“Moving and storing personal items is a stressful experience. Thank you to the property manager for her most competent courteous customer service in accommodating my needs. 5 star!”
“Tim gave excellent customer service. Uhaul hadn’t arranged for our specific truck to be at his location the next day. I spoke with Tim and within hours, he made sure our truck was ready and available as planned. Very grateful for his help!”
“Representative behind the counter was very kind and went out of her way to ensure that our rental was all set and ready to go. Even after we experienced vehicle troubles with the truck, she was quick to give us an alternate drop off location. Customer service was great!”
“THIS IS A GREAT GROUP OF PEOPLE FROM THE RENTAL DEPARTMENT TO LEASING AND THE SHOP. THEY ARE EASY TO WORK WITH . THEYRE UPFRONT AND FAIR . I HAVE BEEN DOING BUSINESS WITH THEM FOR MANY YEARS AND LOOK FORWARD TO MANY MORE.”
“Amazing customer service. John was so so amazing. He won our business to Penske over Uhaul. If you’re reading this John, thank you so much for taking care of us after we had a terrible experience with Ubaul.”
“Great people in both the parts department and service department..Richard in the transmission section went out of his way and was happy to explain the inner workings of a TCM...thank you all”
“Customer service at this location is wonderful everyone I dealt with explained everything to me and I will definitely return to his location for any moving needs. Thank y’all again.”
“This Ryder location has the best costumer service compared to any other trucking company. Ask for Justin Robertson or Esmeralda Mata. They will definitely take care of you!”
“Ray, the manager at Austin Hwy location was very helpful and courteous.
I rented a 10ft truck and dolly that I needed for a last minute move, it was a life saver that day.
A big Thanks for crew at this location ? ?”
“Outstanding customer service by far one of the best customer service in the Truck industry Raul always stands out with a great customer service and information hands down by far one of the best”
“Not bad customer service I loved both ladies I met who managed the facility and when forgetting combination lock they charge little to get lock broken off. I only complain of unit because it's very poorly maintained as in walls all messed up and ugly”
“I live nearby so this is where I bring my lease truck for repairs and PMs. I generally drop off my truck and come back when the work is done. They usually finish quickly. I would only say to keep an extra set of keys on your person because they are prone to losing or misplacing the keys. They do solid work though and they have the ability to cut new keys on sight.”
“If I ever have an issue, Salem is here to help. I rented a straight truck in Dallas and on my way to Laredo, I had an ABS module light come on. I stopped here and they quickly looked at the issue. They hooked up the tractor to their laptop and no issues popped up.I also decided to fuel while I was here. The guy filling up my truck made small talk. He was nice, but asked me about religion. I respect everyone's opinion on politics and religion, but I don't want to talk to anyone about their views. It just opens it up to opinions rather than facts.I would 100% come here again.”
“I had a great first time experience with the Manager. She was polite and patient. Friendly smile and great demeanor. I rented a truck from this location and the service was excellent. Thank you.”
“Ashlynn is the best help ever. Her knowledge of trucks and excellent customer service definitely makes me want to continue to return here. She is a pleasure to talk to!”
“Very quick and efficient check in and out. Really helpful crew. Located inside Home Depot. You can check in at the tool rental place. They have some blankets but if you want packing materials you'll have to go into Home Depot to get them.”
“The lady Roselyn, I believe is her name, was superb and provided excellent customer service. The process was smooth and highly recommend this location. These are the type of experiences that keep customers coming back
Thumbs up!”
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“I had issues with the towing wiring harness on my vehicle and Noe went above and beyond to help me trouble shoot so I could get on the road. He was patient and professional and it's only thanks to him that I got on the road at all. I would highly recommend them.”