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“Kylie, the manager, is hands down the most helpful manager from a storage facility I’ve ever been to. I work for a shipping company and delivered a large amount of packages to a customers storage unit and without even a bat of an eye she started assisting me with the delivery and shaved a good hour or 2 off my time there!”
“Dependable service. I was taken care of in a friendly and courteous manner. Any problems that arose, they were more than willing to resolve the issue quickly and professionally. 5 star service.”
“Awesome customer service, Amanda helped us out with getting the right size of storage. We got a parking lot and a small 4x10 storage. Great deal. Thank you iStorage ?”
10AM - 3PM
9423 Perrin Beitel, San Antonio
Truck Rentals
“Melva was so helpful! We needed pricing information and sizing help and she was so efficient and pleasant. The property was well kept and has multiple storage sizes. The prices are pretty much the same as other places nearby.”
“Julien was awesome to work with and very helpful.
I got in and out in a very timely manner.
Excellent service. I would recommend this location.”
“Great place to rent a large van for moving. They're high roof cargo van holds an incredible amount of things. I rented it rather than the U-Haul truck because it saved me about $400. Unlike U-haul, Enterprise gives you the first 400 miles for free. I rented the truck in San antonio, drove to Houston to load up my daughter's things and then drove back to San Antonio. Just under 400 miles 😎”
“Employees are extremely friendly, professional, respectful, and knowledgeable. They make the rental process smooth and simple while still covering their bases and providing a consistent great customer service experience”
“I broke down in San Antonio with a major coolant leak. After calling around, Lone Star worked me into their busy schedule. I was happy to talk to an actual person and not a recording. Unfortunately, I broke down near Austin because the mechanic failed to torque the driveshaft to specs. Lone Star acknowledged the error and paid to have my truck towed back to their shop. They repaired my truck and trailer and had me on my way at the end of the day. I recommend Lone Star because they are honest and stand behind their work!”
“Tim gave excellent customer service. Uhaul hadn’t arranged for our specific truck to be at his location the next day. I spoke with Tim and within hours, he made sure our truck was ready and available as planned. Very grateful for his help!”
“Moving and storing personal items is a stressful experience. Thank you to the property manager for her most competent courteous customer service in accommodating my needs. 5 star!”
“Customer service at this location is wonderful everyone I dealt with explained everything to me and I will definitely return to his location for any moving needs. Thank y’all again.”
“Great people in both the parts department and service department..Richard in the transmission section went out of his way and was happy to explain the inner workings of a TCM...thank you all”
“The man that runs Ohenrys is so kind. I woke up late for my pick up time and I called and he stayed ten minutes after close to make sure I got my U-Haul so I could move. Would 1000% recommend this location for rentals”
“I had issues with the towing wiring harness on my vehicle and Noe went above and beyond to help me trouble shoot so I could get on the road. He was patient and professional and it's only thanks to him that I got on the road at all. I would highly recommend them.”
“Not bad customer service I loved both ladies I met who managed the facility and when forgetting combination lock they charge little to get lock broken off. I only complain of unit because it's very poorly maintained as in walls all messed up and ugly”
“Best customer service rate attitude it made me feel so good to go to U-Haul and get my truck and also had a storage first months free. I was so happy love this place Austin Highway.”
“Very quick and efficient check in and out. Really helpful crew. Located inside Home Depot. You can check in at the tool rental place. They have some blankets but if you want packing materials you'll have to go into Home Depot to get them.”
“Outstanding customer service by far one of the best customer service in the Truck industry Raul always stands out with a great customer service and information hands down by far one of the best”
“Ashlynn is the best help ever. Her knowledge of trucks and excellent customer service definitely makes me want to continue to return here. She is a pleasure to talk to!”
“Customer service was remarkable. Nathan the general manager did not hesitate to help me with my auto transport. He made the process quick and easy, he grabbed wood to shim the ramps to keep my car from getting scrap damage. I really appreciate his help and positive energy.”
“my family has been using this u-haul location for years and the owner never disappoints. he is such an amazing guy to work with. If you need a u-haul at a great price this is the place to go. Just used a truck to move and spent less than 50 including gas !”
“Outstanding customer service.
Trucks are well-kept! Overall, a positive experience; I'm pleased with this location. I will definitely rent a truck from here again! Fantastic service, keep up the great work!”
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“Amazing customer service. John was so so amazing. He won our business to Penske over Uhaul. If you’re reading this John, thank you so much for taking care of us after we had a terrible experience with Ubaul.”