“I'm doing a 5 star ahead of the repair work because of the nice response the woman had with me. I was frustrated because after waiting all day on a Maytag repair call, I checked into it and found that the appliance company Maytag had sent the order to, had not accepted it (now it's 4pm) and on top of that when I called the company, they were upset because they don't service Maytag or Whirlpool and said someone by the name of Ch____ has convinced Maytag that he is that appliance company and evidently had been the reason they were given numerous bad reviews. After informing Maytag, they place the name and number (which I have but won't divulge publicly due to legal reasons) on a investigation list and gave me the name and number for Aldridge. Yes, I looked them up in reviews but it seems a lot of the older responses which were negative, should be discounted since the Hale Family bought the company from the original family 6 years ago.Back to the conversation, she could tell how frustrated I was and that I work from home 2 days a week and the first day she mentioned, was not one of them, but I will be home in the afternoon due to medical appts. She said she would contact the service tech and have him call us, even made sure she had our back up phone in case. So people, I know what's it's like to not have a dryer or washer not repaired quick enough (At least you can do your own dish washing) but all these whiners about parts not coming in, it is not their fault. The world changed in 2020 and parts are not on the shelf as fast as they used to be. Goodness, don't you think they want to finish the job and not have to deal with your calls and frustration? Grace....people....grace.”
“Excellent service! I called the store 10 minutes before they were scheduled to close. Cole, the branch manager, answered the phone. I had a bad fan motor on my A/C unit with outside temperatures in the high 90's. He helped me identify the motor I needed, took payment and left the new motor in a secure location for me to pick up because I couldn't get there until well after closing. He even sent me a text message with a picture of the item in the location to make sure it was there and help me locate it. That was above and beyond to help me make sure I got A/C back in my house as quickly as possible. Thank you Cole!”
“Made my first big ticket appliance purchase here and Patsy put me completely at ease, even going as far as to give me her number to call if there is any hitch during delivery and telling me she'd come sort it out herself if she had to.
I was honestly a bit nervous about the purchase, but now I am just excited because Patsy went above and beyond. Much appreciated!”
“I love these people. They are sooo helpful and nice. I've never felt so welcome in a retail store as I do when I walk in Aaron's. They are always helpful and they never make you feel as if you are "bothering" them as some stores employees act. I recommend Aaron's in Sherman without any reservations!”
“They have always been very helpful, and accommodating, but the latest was over the top, good. I have been having problems with the sewer draining for over half a year. Their advice, and the rental of their equipment, has made for a very nice Christmas for me, and many others. The problem was almost assured to be in the City sewer system, but getting them to fix it, proved to be impossible. The drain snake was over the top heavy duty, but they thru in work gloves, which I would not have had otherwise. They proved to be a tremendous blessing when I got my fingers, particularly my pinkie, tied up in the extremely strong, steel cable. This not only fixed my problems, but the stench that was coming from the sewer, down the street. So, it was a tremendously good day for a lot of people! Thanks to Home Depot!”
“Everyone at this location in Sherman has been extremely easy to work with. Kind and considerate and helped me find what I was looking for. The employees and management have always been patient and friendly. Easy to work with. Easier to do business with.”
“Made my first big ticket appliance purchase here and Patsy put me completely at ease, even going as far as to give me her number to call if there is any hitch during delivery and telling me she'd come sort it out herself if she had to.
I was honestly a bit nervous about the purchase, but now I am just excited because Patsy went above and beyond. Much appreciated!”
“Employees were specifically amazing. Shout-out to Erin specifically back in the Apple products- helped me with literally everything while also handling me on 2 hrs of sleep. Absolutely phenomenal.”
“I would not go anywhere else to get better service than I do with these guys!! Matt is theost wonderful sales manager there is! 100% would recommend Mac Sales and Leasing to everyone!! ?”