Best Buy is known for its amazing employees who provide excellent customer service. Many customers have praised the staff for their helpfulness and patience, especially in the electronics department. One customer received outstanding assistance from an employee named Erin, who went above and beyond despite being tired. Another customer highlighted Mario’s quick and kind help in finding the right product within their budget. The Geek Squad also received positive feedback for resolving issues efficiently, with one customer noting a quick fix for an iPhone charging problem at no cost. However, there was a mention of a less satisfactory experience where an employee failed to check a speaker's functionality and was unhelpful. Despite this, most customers appreciate the service and expertise offered, with some even saving money on repairs thanks to knowledgeable staff. Overall, Best Buy is recognized for its commitment to customer satisfaction and support.
Ryan and Drew made almost a Bad Experience into a would recommend purchasing from here again.
April 2026
You know best buy, I would start regularly shopping with you again if you sold movies like in the before times. Now I only visit when its time for an electronics upgrade or screen protector.
March 2026
Just a relic now but if you want to look at your admittedly limit selection of tech in person and touch it this Is the place no doubt about it.