Chase Bank offers checking, savings, and mobile banking services. Many customers report a mostly positive experience with its great accounts, APY, and overall services. However, experiences at local branches can vary significantly. Some branches provide great service, while others are described as the worst, with extremely long lines and unhelpful staff. Specific issues include branches not answering phones and refusing to provide services like faxing, contrary to online information. Customers advise planning for long wait times at branches. Deposit products are provided by JPMorgan Chase Bank, N.A., Member FDIC.
Alway's A Happy Smile And Greetings That Meet You When You Enter The Bank Lobby, Regardless Of How Busy They Are, Close To Closing Time, Still Confronted With A Pleasant Smile And Will Assist If They Are Able To, If Not You Will Be Directed As To What To Do Next
April 2026
We from California our bank always closed at 6pm with tellers. We moved here to Sherman. We are in daylight savings and it’s still closes at 5pm. It Doesn’t make sense to me. So very stupid.
July 2024
Never have change available. Nobody seems to be in any hurry. Drive through lines A) aren't large enough for a dually pickup truck and B) take forever to get through. Have been banking at this location for multiple years and have consistently had issues.
