City Credit Union receives positive feedback for its helpful and professional customer service. Customers appreciate the quick, polite, and knowledgeable assistance from staff members, including live chat agents and representatives from various departments. The support team is seen as diligent and on point when addressing questions and issues, whether related to account matters or hardship situations. This level of service encourages customers to consider joining the credit union, highlighting a reputation for friendly and effective customer support.
Jessica always makes you feel welcome. Everyone in this branch is professional and efficient. It's like visiting friends, instead of a credit union. Highly recommended
June 2026
Jessica was great to talk to, and very informative.
May 2026
Jessica did a great job in assisting me opening my account and she was very pleasant
