Frontier Communications

Internet Service Providers
Hours:
201 N Walnut St, Sherman TX 75090

Hours

Monday
Open 24 hours
Tuesday
Open 24 hours
Wednesday
Open 24 hours
Thursday
Open 24 hours
Friday
Open 24 hours
Saturday
Open 24 hours
Sunday
Open 24 hours

About Frontier Communications

Frontier Communications is regarded by some customers as a top Internet service provider in the area, offering exceptional speed, reliability, and quality of service at a fair price. Many appreciate the company's responsiveness, noting that issues can be resolved quickly, sometimes even before a technician arrives. Positive experiences have been highlighted, especially with technicians who provide outstanding customer care. However, there are also significant concerns regarding customer service. Some users report frustrating experiences when their internet goes out, particularly during adverse weather conditions. Instances of miscommunication, such as appointments being canceled without notice due to general outages, have left customers dissatisfied. Additionally, customers have expressed disappointment over upselling attempts during service calls when they are experiencing issues. While many customers have had positive experiences with installation and repair services, there are also critical reviews highlighting a lack of proactive communication regarding service interruptions. Overall, Frontier Communications appears to be a mixed bag, with a blend of commendable service and areas needing improvement in customer support and communication practices.

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