Verizon in Sherman offers a range of mobile, 5G home internet, and business services. Customers can visit the store or shop online, with options for in-store appointments, online orders for pickup, free 2-day shipping, express lockers, and same-day delivery where available. The store has received high praise for its staff, especially for their professionalism, knowledge, and kindness. Customers have highlighted employees like Nate and Ray for going above and beyond, making the experience enjoyable and exceeding expectations. One reviewer shared that Nate was very relatable and attentive, turning a frustrating situation into a positive one. Ray was also commended for his excellent customer service, helping to turn a stressful visit into a pleasant experience. While most reviews are highly positive, some customers expressed dissatisfaction with Verizon’s fraud prevention, indicating inconsistency in service. Overall, the store is appreciated for its helpful staff and convenient service options, making it a reliable choice for mobile and internet needs.
Had to get a new phone and change carriers. Hunter helped me exceptionally well and with patience even after I asked a million questions. I was able to switch over easily even if the system was being a little funny. Would see her again for any of my Verizon needs.
September 2025
They were super helpful and helped me get the phone I had been wanting for years now with no hiccups. Hunter was amazing and definitely would recommend people going there and having her help y'all set up a line or upgrade your phone. They are definitely worth checking out.
June 2025
Isaiah was professional, knowledgeable, and efficient in assisting us today. ...