Happy Kia, a family-owned dealership in Silsbee, Texas, has been serving Southeast Texas since 2017. Specializing in selling, leasing, and servicing new and pre-owned cars, trucks, and SUVs, it is known for its friendly, welcoming atmosphere and strong commitment to customer satisfaction. The staff, including dedicated salespeople and service team members, are praised for their kindness, professionalism, and knowledge. Many customers highlight how the team makes the car buying process easy and enjoyable, with some mentioning that this was their third Kia purchase and that they appreciated the incentives and quality offered by the dealership. Customers also value the dealership’s reliable service. They appreciate quick, efficient work, often finishing repairs or maintenance in less time than expected, along with clean, comfortable waiting areas. The dealership provides additional perks such as free oil changes, a lifetime powertrain warranty, and complimentary car washes. Many reviews mention feeling at home and well taken care of, especially after previous poor experiences elsewhere. Overall, Happy Kia is recognized for its excellent customer service, friendly staff, and a family-like environment, making it a trusted destination for vehicle sales and service in the area.
I was thrilled to see Mike had returned as service manager also the associate that took care of me was super nice she made me feel like a valued customer big up for Happy Kia
December 2025
Everyone was very nice and helpful.. Although I was told by Kia I needed a front-end alignment . I brought my car in to have it done and was told it was not needed because they put it on the machine. It makes me wonder if everyone is knowledgeable. But everyone is very nice.
December 2025
Staff very welcoming and helpful and service was quick.
