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January 2024 by Stacey Senn
I have now had TWO great experiences here. First, I purchased a nice used vehicle in November; second, I had to take said vehicle in for an oil change and some other services.Both times, the staff has been extremely friendly and helpful, and really seem to enjoy serving their customers well. ?I certainly recommend checking out Smith Auto Ford in Slaton for a great deal on a vehicle, and awesome customer service!
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January 2024 by RHONEL MCBEE
I took my husband’s F150 to Smith to have recall work done. It was dropped off the night before and the process was seamless. The appointment was for 9am and I received a call around 9:30 stating it was ready for pickup. Thank you to the mechanic and Chris for the friendly and professional service.
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January 2024 by Rachel Perez
I bought my truck at dealership and have had repairs at location as well. Each interaction is so pleasant.Chris and all the service reps are so great. Everyone takes time to listen and explains problem in detail. Amazing customer service goes a long way in a stressful situation.
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January 2024 by Diana Latham
We have switched to Smith Family Auto from another dealership in Lubbock. We have appreciated them having quick service and being upfront with everything. We are looking forward continuing our business with them.
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December 2023 by Robin BACHMAN
Customer service is outstanding. Quality work on your vehicles. This dealership is worth going back too.
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December 2023 by Ella White
Good customer service. Service department was able to work on my car and out the same day.
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November 2023 by Sharla Huddle
Chris did a great job handling our repair it went exactly as he explained and we are very pleased it was a recall and we didn't have to pay anything but they also checked the whole car and checked the Sync system.
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September 2023 by Sukie Danks
Brought my car in for a recall repair. Fast service and friendly staff. Done on the same day. Will always return to get my car serviced here.
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September 2023 by Junior Vasquez
The Service Team over at Smith Auto Family in Slaton did a fantastic job on servicing our vehicle. Customer service was at its best and turnaround time was phenomenal! I will continue to conduct business with them!
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August 2023 by Kristin Miller
They found and fixed the problem quickly but the upcharge on parts is pretty high. Still worth it to not have to worry about the problem anymore. Good communication through out the process and the bill was actually lower than they quoted. Overall a good experience.
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August 2023 by James Durham
Smith Ford in Slaton goes out of their way to provide excellent service to their customers. We depend on them and they always find a way to come through. Thank you!
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June 2023 by Laura Spann
Great first time car buying experience! Jacob was fantastic and kept us in the loop the whole time. Highly recommend!
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May 2023 by Rhetta York
I am so grateful for Smith Ford in Slaton. Chris and the service department are fantastic. Smith Ford is all about service and the customer. Would give 10 stars if that were possible.
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April 2023 by Joaquin Correa
Jr Valdez and Jacob were a great help and made this a great experience.Competent and legit. Go see these guys
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April 2023 by Mike Harbour
Very friendly staff and work was done in a timely manner. Will definitely use them again.
