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January 2024
I took my husband’s F150 to Smith to have recall work done. It was dropped off the night before and the process was seamless. The appointment was for 9am and I received a call around 9:30 stating it was ready for pickup. Thank you to the mechanic and Chris for the friendly and professional service.
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January 2024
I bought my truck at dealership and have had repairs at location as well. Each interaction is so pleasant.Chris and all the service reps are so great. Everyone takes time to listen and explains problem in detail. Amazing customer service goes a long way in a stressful situation.
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January 2024
We have switched to Smith Family Auto from another dealership in Lubbock. We have appreciated them having quick service and being upfront with everything. We are looking forward continuing our business with them.