West Point Storage is highly regarded for its strong security and excellent customer service. The facility features well-maintained units that are always kept clean, cooled, and secure, with gates that are consistently locked to ensure safety. Customers feel confident leaving their belongings, knowing they are protected from theft or damage. The staff, including Jeremy and Kyle, are praised for their professionalism, friendliness, and responsiveness. They go above and beyond to assist, often providing quick responses and helpful solutions, such as putting new locks on units or allowing temporary storage of larger items like RVs and Uhauls at no extra cost. Many reviewers emphasize the peace of mind they experience due to the security measures and the caring attitude of the staff. The location is convenient, just a short drive from Bastrop, making it accessible for local customers. Overall, West Point Storage is seen as a trustworthy, well-maintained, and customer-focused facility that consistently delivers a positive experience and high satisfaction for those needing storage solutions.
West point storage is very well secured. Gates always locked. Fell very confident and safe about this place. Not to worry about your merchandise being stolen or damaged. Recommend this place for sure.
December 2022
What a wonderful facility and wonderful people that run this business! Jeremy has always been quick to respond and they honestly seem to care about your belongings. I would highly recommend to anyone in need of a storage facility!
August 2022
Kyle was a huge help and very professional. I only needed storage for a few days. And the security he has gave me peace of mind and charged a very reasonable rate for a few days.