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July 2021
Every time I call needing to handle something in regards to my account, im transferred and left on hold for long periods of time - if i ever even get put thru to someone!!!! Horrible customer service and wait time is just ridiculous. Very annoying!!
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May 2021
Do not ever go work at prosperity bank. When you put your 2 weeks notice in the company doesn’t pay you the last 2 weeks. It’s pathetic.
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November 2019
Prosperity has changed their webpage, and now I can't log in to see my information. Called the bank 3 times and was disconnected each time when they transferred my call. The number on their letter is "not a working number", and the letter they sent isn't helpful. Just makes me want to move my account to another bank.