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November 2023 by Jay Dewayne
I transferred money into a friend’s account. The next day I was called into the bank and the branch manager and president of the bank started asking questions on why I did this. I was also asked to write a statement. About a week later I received a letter stating that they would no longer service my account and gave me 30 days to close it with no explanation as to why.
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June 2022 by James Griswold
Every time you need a new debit card something gets messed up.
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July 2021 by Ky Davis
Every time I call needing to handle something in regards to my account, im transferred and left on hold for long periods of time - if i ever even get put thru to someone!!!! Horrible customer service and wait time is just ridiculous. Very annoying!!
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May 2021 by Alexis Torres
Do not ever go work at prosperity bank. When you put your 2 weeks notice in the company doesn’t pay you the last 2 weeks. It’s pathetic.
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November 2019 by Leticia McJimsey
Prosperity has changed their webpage, and now I can't log in to see my information. Called the bank 3 times and was disconnected each time when they transferred my call. The number on their letter is "not a working number", and the letter they sent isn't helpful. Just makes me want to move my account to another bank.
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December 2015 by Brad Overcash
I tried using the ATM at prosperity bank on 12-5-15 and it was not working. It kept saying it could not read my card. So I went to another bank knowing I would have to pay some sort of fee for using their ATM. I was SHOCKED when I looked at my account and saw that not only did the bank that I went to charged me a fee but prosperity also charged me a $3.00 fee to get my own money. Needless to say I will be looking for a new bank home VERY SOON!
