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“Mr. Sifuentes, the store GM, provided my family with extreme courtesness. We where passing thru and encountered an issue with our battery. Daniel was extremely helpful and had us back on the road in no time! We love Oreillys! Thank you Daniel and his team!!”
“The customer service at this store is amazing. I didn’t know the exact part I needed for my vehicle but I described the issue I was having and they were able to help me. I got it replaced today and the issue is fixed! Thank you for your help”
“I go to O'Reilly because it it on the right side of zaragoza street. That way I don't have to turn around on zaragoza to get to auto zone. To dangerous due to the new middle curb installed. Go to O'Reilly, best auto store out there.”
“Ellie from Batteries Plus made my experience the best service experience Ive had in a long time!! I was recommended through my carrier Assurant Insurance and I highly recommend because of the service she provided me with! My sons Samsung Galaxy was cracked both front and back and they were able to repair it within 30 minutes! This experience made my day and my week!! Thanks again Ellie!”
“Absolutely great service! The man who helped me was Arturo! He was very helpful, kind, and understanding! I had a few questions regarding an oil change I had done in an different shop and was worried something was wrong, Arturo was not only attentive but alos checked the oil and even went above and beyond to help me reset the oil percentage in my car! Such a great guy and would definitely go back just for him! 10/10 service ?”
7:30AM - 10PM
498 N Kenazo Ave, Horizon City
Battery Stores
“Always great help. Always friendly. Stopped in looking for specific cleaner they didn’t have but was asked by 3 different people how they could help. Keep it up.”
8AM - 5PM
9515 Gateway Blvd W, El Paso
Battery Stores
“I highly recommend this establishment; Ángel provided exceptional assistance and demonstrated extensive product knowledge. Furthermore, the pricing is competitive, and they offer a military discount.”
“I go to O’Reillys a lot. I was having a really bad car day and Jaime helped me Tremendously and made my day sooooo much better. Place is great I was greeted as soon as I walked in and was tended to fast. Again Please reward Jaime He really made my day !! THANK YOU !! ✌️✌️✌️”
“I needed a scan due to my check engine light being on. The two guys who helped me were courteous and very helpful. They provided me with useful info and set my mind at ease.”
7:30AM - 10PM
12410 Edgemere Blvd, El Paso
Battery Stores
“Everytime I come into this location the staff is always friendly and super helpful!
They’re kind and patient and always willing to help. Thank you to all of them! Especially Paul for your help.”
“This place saved me the travel risk time to time. And the staff often helped with my needs for my car. Overall a great place to get your car what it needs to function properly.”
7:30AM - 10PM
3102 Lee Trevino Dr, El Paso
Battery Stores
“This place is great. My power window stopped rolling up this morning, and there is a sandstorm about to cover El Paso. They quickly found the control part and tools to fix it. Five minutes later, my window was working, and the wind was picking up. Thank you.”
“I was very grateful for Jose's help..
There was another employee who was supposedly helping me but finish he was worthless..
Jose even put my windshield wipers on my car..I was very grateful.
That other employee needs customer service classes..”
“You will find the best in service and quality of their products here ? thanks to their staff ? so that this place is one of the best, thank you Felipe, Alejandra for your good service”
7:30AM - 10PM
12239 Pellicano Dr, El Paso
Battery Stores
“O'Reilly Auto is great for getting a quick part, they have a limited supply on hand and most things for uncommon vehicles have to be ordered, which case, I would rather order it myself, from a direct dealer, and get the same or even better price. I tried doing a commercial account, but seems like the manager is never available and the application is paper only. Still 5 stars for the super customer service staff.”
“Great place for parts. Called ahead of time and they had the part ready to pick up when I arrived. Fast and convenient. If you have a business and need parts for multiple vehicles you can ask about becoming a corporate member. Talk to your local store for details as they can provide better information.”
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“Very excellent customer service 2 gentlemen were very helpful. My car had been broken down for several months I finally was able to get it running and I was able to find some understanding of what was happening to my vehicle thanks guys made my day and took a big stressor off definitely educated very helpful”