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“Give Mr. Sergio A raise! This gentleman has shown the pride of working here and the hard work and professionalism you won't get anywhere else. I came in and asked about a diesel oil product and we couldn't find it. However, this young man did not give up and began to look harder and harder until the right oil jug was found. Thanks again for the quality service and amazing attitude.”
“⭐️⭐️⭐️⭐️⭐️
Kevin at O’Reilly Auto Parts is outstanding. His attention to detail and customer service are truly extraordinary. He takes the time to make sure parts are correct, explains things clearly, and genuinely cares about helping customers get the job done right the first time.
This level of professionalism and consistency is rare. Kevin is exactly the kind of person who deserves to be in a management or supervisor role. Five stars all day.”
7:30AM - 10PM
9020 Dyer St, El Paso
Battery Stores
“Friendly staff. They can speak Spanish fluently. They are very helpful. I came to get a free battery and alternator check. I replaced my alternator right there in the parking lot no questions asked.”
“Irving Rocks!! I called from Austin TX because my daughter's car needed parts delivery asap to her mechanics shop. Not only did he get me the best deal and quality name and warranty but delivered them in less than 15 minutes! Mechanics were impressed and this Mom / Grandma was happy. Great customer services.”
“Excellent customer service from Ms. Claudia! Very knowledgeable about vehicles and products available. Very clean location! All staff was friendly and always showing a smile.”
“O'Reilly's stands out as a beacon of traditional customer service, where every visit feels like a warm welcome rather than just a transaction. The staff genuinely cares for each customer, ensuring that your oil change and filter replacement are handled with expertise and attention to detail. It's the kind of place that fosters a sense of community, where you can trust that your vehicle is in good hands. I have a deep appreciation for establishments like this, and I sincerely hope they continue to thrive. It is my wish that the corporation remains financially sound, making prudent decisions that allow it to serve our community for years to come. The thought of losing such a reliable resource is unsettling, and I am grateful for the commitment they show to both their customers and the local area.”
“Was headed to a formal event and a head light was out. I couldn't open the connection and Jacob came to help my wife and I. He installed it for us. He did it right away. Thanks Jacob! Great service”
“Thanks to my sell tech Seth, he just made life easier for me, he was very knowledgeable on what I was trying to get done. I took his word and left the store empty handed. I done what he told me to and my BMW started right up with ease thanks again Seth for your help reliable service.”
“Absolutely great service! The man who helped me was Arturo! He was very helpful, kind, and understanding! I had a few questions regarding an oil change I had done in an different shop and was worried something was wrong, Arturo was not only attentive but alos checked the oil and even went above and beyond to help me reset the oil percentage in my car! Such a great guy and would definitely go back just for him! 10/10 service ?”
“I go to O’Reillys a lot. I was having a really bad car day and Jaime helped me Tremendously and made my day sooooo much better. Place is great I was greeted as soon as I walked in and was tended to fast. Again Please reward Jaime He really made my day !! THANK YOU !! ✌️✌️✌️”
8AM - 5PM
9515 Gateway Blvd W, El Paso
Battery Stores
“I highly recommend this establishment; Ángel provided exceptional assistance and demonstrated extensive product knowledge. Furthermore, the pricing is competitive, and they offer a military discount.”
“This place saved me the travel risk time to time. And the staff often helped with my needs for my car. Overall a great place to get your car what it needs to function properly.”
“I needed a scan due to my check engine light being on. The two guys who helped me were courteous and very helpful. They provided me with useful info and set my mind at ease.”
“I didn't like the attention, this super apathetic lady. And she didn't want to help me with a car battery I bought that was too heavy for me, she just charged me and left. She is bad with CUSTOMER service.”
7:30AM - 10PM
12239 Pellicano Dr, El Paso
Battery Stores
“was in desperate need of help when a nice man if i’m not mistaken his name was Raul (he had a cross tattoo and was tall with a beard) went above and beyond in helping me out he did more then any other employee would’ve and went out of his way to make sure I was helped he also taught me a few things and explained in better depth the issue my car was experiencing.”
“I want to say thank to Raul and Christopher today 12/29/25 store 5188 doniphan good guys , always to help !! O’REILLY you need more people like them thanks guys!!”
7:30AM - 10PM
12410 Edgemere Blvd, El Paso
Battery Stores
“This is my #1 place for all my car needs. You are immediately greeted with a smile upon entrance. I've never experienced bad service here always good vibes! Shout out to Martha whom helped me today. I came in for filter replacements for my vehicle. She took the time to explain the difference in filters and also gave me a quick lesson on engine size!”
“I was very grateful for Jose's help..
There was another employee who was supposedly helping me but finish he was worthless..
Jose even put my windshield wipers on my car..I was very grateful.
That other employee needs customer service classes..”
7:30AM - 10PM
3102 Lee Trevino Dr, El Paso
Battery Stores
“Awesome service! Domenica went above and beyond and just made the whole process easy. Went in a little tense and overwhelmed but she made sure I was taken care of and got me back on the road.”
“You will find the best in service and quality of their products here ? thanks to their staff ? so that this place is one of the best, thank you Felipe, Alejandra for your good service”
“I visited this location on December 31st 2025. My mom had purchased some license plate screws from a competitor store. Those screws did not work with her vehicle. I came to O’Reilly to purchase some screws that would fit. Upon my entrance to the store James greeted me and asked what I needed. I told him and he guided me to the aisle. I saw similar screw kits to the one my mom had purchased elsewhere. I explained this to James and he helped get me the right kind after looking at the plate and vehicle. Lucious helped me complete my purchase at the register and was really personable. Both provided me excellent customer service. James educated me on the type of screw/bracket my mom’s vehicle needed moving forward. Thank you James and Lucious!”
“Great place for parts. Called ahead of time and they had the part ready to pick up when I arrived. Fast and convenient. If you have a business and need parts for multiple vehicles you can ask about becoming a corporate member. Talk to your local store for details as they can provide better information.”
“Went in for a battery change, and Tino at this location was very helpful in changing out the battery with me outside in front of the store. He was very knowledgeable and pleasant getting it changed out. I picked this location over autozone and im happy I did. These guys are great. Thanks Tino!”
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“This store is the best of O’Rielly. Fernando is very knowledgeable and friendly. When I could not accomplish my task with the tool I purchased, he helped me with it. It turns out it was the right tool; it just neede the right guy to use it. Thank you again Fernando. I will be back.”