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October 2023 by Kianaa Raee
If I could leave no stars I would. GECU is TRASH. They are no help what so ever. And their customer service is the worst
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September 2023 by Dante Reyes
Gecu personal teller are trash I think it was faster when they had people working inside the bank
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July 2023 by Luis Palomo
Can't ever get a hold of a representative when you call....
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July 2023 by Yolie Barrientos
Staff is great.
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May 2023 by jennifer barragan
Very convenient bank because it has many locations but other than that. Consistently having issues with them messing with my money or adding fees on to everything. Not to mention that completely useless if you have a weekend emergency.
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September 2022 by Bambi Sierra
QUICK AND RELIABLE SERVICEI'VE NEVER HAD A PROBLEM HERE
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June 2022 by Kevin Hermosillo
Very unprofessional staff. They did fraud on my account and they didn’t do anything to help me or get my money back. I had to close my account.
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April 2022 by Nancy Salazar
Horrible customer service from the branch supervisor Mariana. The lady that attended me first with my issue was super nice and friendly but the supervisor had a condescending attitude and instead of fixing the issue, she made it worse with her attitude. I was extremely disappointed and saddened since I’ve never had issues with GECU in all the years I’ve been a customer. I was shocked to see how a supervisor can provide such poor service.
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December 2021 by Carlos Tena
Employees are always extremely rude especially Stephanie Jimenez
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October 2021 by Luis Chavira
It’s Friday and there is a huge line in the drive tru and inside , I waited about 40 min on drive tru only for the teller to tell me that the machine is not dispensing money , and I have to go inside to get my cash , and he already emailed his co worker about the situation . I go inside and then I tell the person inside the situation and she makes me take the long line of 28 people in front ,so I’m furious ,Then one of the managers I think , Stephanie ask what was the situation and still I had to take the long line inside even tho I already made a car line of like 40-45 min. I was standing for more than one hour in the inside line , I should have packed a lunch ?
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July 2021 by Sylvia Rangel
Jessica R. was just overall rude and attention to detail greatly escapes her. I've never been asked about how many dependents I have under 18 when applying for a vehicle loan, overall would not recommend. Something that could have been done in 10 minutes online took 2 hours then she noticed that she made mistakes on key information for the loan, with staff like this why would you want to bank there.
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May 2021 by Diana Garcia
Their ATM never works, staff is rude as hell and when they have new staff they never know what their doing definitely changing to a different Credit Union ??
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January 2021 by Ab Tala
Security very rude . Bad service
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November 2020 by jr sublasky
Great place I haven’t had any issue, staff are always friendly!
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October 2020 by Elizabeth Almanzar
My card got blocked due to an unusual charge. I come to GECU on MY own time, because it’s THEIR responsibility to prevent these happenings. I request a new debit card, for them to tell me that there internet is down and won’t be back in another 2 hours.. How is it my fault that my card got hacked and there will STILL be a fee for a replacement.My boyfriend also got hacked about 2 times already.. will definitely be moving banks. Very unhelpful and unprofessional staff.
