10600 North Loop Dr F, Socorro TX 79927
“Huge shout-out to Steve at Ace Hardware in Socorro! I had been dealing with a frustrating faucet issue for a couple of days, trying to find the right adapter, coupling, and valve. Steve stepped right in, helped me put everything together, and figured out the exact setup I needed. Excellent customer service!”
748 Horizon Blvd, Socorro TX 79927
“I love this place! The nursery always seems to have what I want,and the store always has a few things one needs at home. Best hardware store around. The charm of this place brings me back often. The magnolia trees never disappoint.”
11801 Alameda Avenue, Socorro TX 79927
“Working with these guys was a bit of a gong show, however, I am giving this company 5 stars 'cause they volunteered to fix the issue. I called this company initially to get leads on a ladder bracket that was needed to fix a ladder. The first lady that I spoke with was very helpful in providing their part number so that I could call Home Depot to order the part. I called Home Depot with the part number and they initiated the call on my behalf to Werner to order the part that I needed. After Home Depot themselves were on hold with Werner for an hour they finally reached someone by the name of Rose who informed Home Depot that the part number that was initially provided to them did not exist. Of course Home Depot called me back to inform me. I was naturally furious as I myself was on the phone with Werner for an hour just to get the part number only to be told that the number I was given was invalid. I called Werner back. At this time I've invested over 2 hrs going back and forth between myself and Werner and Home Depot. When I called back I reached the same lady who reconfirmed the part number that I was to give to Home Depot, the same number. I also explained to her that Rose had rejected Home Depots order calling the part number invalid. The lady put me on hold and 15 minutes later came back on the line and told me that they were going to ship the part to me direct from Werner free of charge for my trouble. I received the brackets the other day.”
Lowe's is giving its loyalty program a makeover to better serve small and mid-sized professional contractors. The home improvement retailer has changed its MVPs Pro Rewards & Partnership Program into the new MyLowe's Pro Rewards. The updated program aims to make life easier for professionals while offering more benefits from their first purchase.
Read the postAce Hardware is reimagining itself with a new store concept. The home improvement retailer plans to invest over $1 billion in the next five years to roll out "Elevate Ace" across new and existing locations. The revamped stores will feature brand showrooms, expanded product lines, and enhanced customer service. Some locations will even boast outdoor spaces with live plant displays. Ace gave retailers a sneak peek at the concept during its recent Chicago convention. While a few stores will debut the new look later this year, the full rollout begins in January.
Read the postAce Hardware is hammering out an impressive growth story. The retailer-owned cooperative is celebrating its 100th anniversary with a bang, reaching 5,000 U.S. stores and planning to open 200 new locations in 2024. The company hit a milestone when it opened its 100th new store this year in Henderson, Nevada. Another newcomer, Fixit Ace Hardware in Roswell, Georgia, became the 5,000th domestic Ace store.
Read the postIn the latest move of its growth plan, leading paint maker Dunn-Edwards just opened 17 new retail locations throughout Northern California. This expansion of physical stores boosts the company's footprint in the region by over 50%. The expansion caps an exciting time for the nearly 100-year-old company. With its 100th anniversary in 2025, Dunn-Edwards is strengthening its market position through planned growth focused on better serving pros, homeowners and employees.
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