O'Reilly Auto Parts store #2008 in Socorro, Texas, provides parts, tools, and accessories for vehicle projects. The store offers many free services including battery testing, wiper blade and bulb installation, fluid recycling, Check Engine light testing, and a Loaner Tool program. They also resurface brake rotors and drums. Customers report genuinely great experiences, noting they are greeted upon arrival. The staff is described as very knowledgeable, helpful, and friendly, offering an abundance of knowledge and great humor. One employee, noted as a tall big guy with a beard, is highlighted for providing excellent assistance. He helps with testing batteries, choosing new ones, and even replacing and testing key fob batteries without being asked. He makes sure customers know exactly what is happening and guides them through the process, sharing personal advice that helps save money and time. Another employee is praised for his kind greeting and for going above and beyond. When told a part might only be available at a dealer, he did more research and successfully found the needed part. He also proactively helped install wipers. Reviews state that this store and its employees make a real difference, leading customers to definitely recommend it and plan to return.
Excellent service and very good treatment of people, they have quality products.
February 2024
Very excellent customer service 2 gentlemen were very helpful. My car had been broken down for several months I finally was able to get it running and I was able to find some understanding of what was happening to my vehicle thanks guys made my day and took a big stressor off definitely educated very helpful
November 2023
I genuinely had a great experience shopping for oil supplies. I was greeted when I arrived which I appreciate. Secondly the staff was very knowledgeable on all my questions dealing with with my purchase, I was helped by David who came with just an abundance of knowledge and great humor making my visit all around excellent!
