Dallas Running Company provides a knowledgeable and thorough shoe fitting experience. Staff members take considerable time to understand each customer's specific needs, whether for new runners, those returning from injury, or individuals with particular physical conditions. The service is regularly described as going above and beyond. The process includes detailed foot scanning and explanations of the measurements, with patient staff providing recommendations across various brands for shoes, socks, and insoles. Customers can test shoes on a self-powered treadmill. The environment is helpful and pressure-free. This high level of customer service results in extremely positive experiences, with many customers stating they will not go anywhere else and will definitely return. The service makes customers feel comfortable and confident, contributing directly to successful running experiences.
This place goes above and beyond in customer service, matching foot type to appropriate shoes, product knowledge and listening to customer needs to ensure they are addressed.
July 2026
Friendly, tailored service, felt listened to and shoes are super comfy
June 2026
Dallas Running Company is a great place to buy running shoes. They have kind knowledgeable employees, give complimentary shoe sizing, and give back to their community through their partnerships with local businesses and their weekly social runs.
