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January 2024 by patrick shocklee
They had nice staff. A good fitting process. The only negative is they had zero carbon plated race shoes.
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January 2024 by Drew Bowers
Great experience with excellent customer service. Patiently walked me though all my options for new running shoes and couldn't be happier with the shoes I purchased. Thanks.
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January 2024 by James Peterson
I assumed this place would be nice based on the reviews and photos, but I was blown away by the knowledge and expertise of Connor. He was super helpful, informative, and truly worked with our needs and wants. We're looking forward to shopping here again.
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January 2024 by Amy Hayes
The manager at the Southlake location (Delaney) was very helpful and patient as we went through my fitting, trying shoe after shoe. I went back two more times to return what I originally chose and to buy different shoes. The return process was seamless and Delaney patiently helped each time. I ended up with what I needed as I get back into running! I highly recommend the Southlake location of the Dallas Running Co. They offer a monthly social run (Wednesdays at 6:30pm) and though I have not made it out for a run yet, it is good to know that's available!
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January 2024 by Gabriela Hernandez
Great experience! James Vo was so nice and knowledgeable. I feel very comfortable and confident with his recommendations!!
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January 2024 by Julia Koch
Had an absolutely amazing experience finding shoes that fit properly. And then inserts to help the shoes last longer. James was an absolute blast to work with!
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January 2024 by Scott Lewis
Bought a pair of on-running shoes for $170 only to have them fail within three months. Store manager replaced them immediately and at no charge. Great customer service.
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January 2024 by Cory Lewandowski
This place sells insoles from a fancy machine. That's about it. When you walk in, they ask you to stand on a machine made by an insole company and a teenager who has no training tells you that you're broken and need insoles.Every single person who walks in will be told they are broken and need insoles. The machine they have everyone stand on always recommends insoles and the teenagers there always start an aggressive sales pitch to sell them to you. They will draw lines all over the 3D image of your feet and tell you everything is off and wrong but their insoles will save you. They'll say things like they can't believe you've been running like this and you're just asking to be hurt. While I was in the store I watched them sell insoles to two other individuals who came in, telling them that they're also broken and need insoles to fix themselves. Who would have thought that everyone is broken?I've been a running coach and been coached for decades and this was the first time I've been told I'm a ticking time bomb and need $100 pieces of foam to not have my ankles blow up. I've been running 100k/week injury free for over ten years. At one point they asked if I know the brand Feetures, I told them I was a brand ambassador for them. It did not stop their smug aggressive sales pitch about freaking insoles. I don't even think they know the name of the shoes on the wall. They only brought out shoes when we really pushed them to go get them. And when they arrived all he could talk about was getting us into insoles. This whole store is just an insole scam and I'm sick of living in this area, being part of the running community and hearing from folks who were sold insoles by them.
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October 2023 by Ashley Banks
Friendly and knowledgeable staff! Must stop shop for getting fitted and purchasing run shoes!!
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August 2023 by Corlinda Stafford
Great place to go get your next running shoes. I was fitted and got some really cute running shoes that was not too expensive. Connor, The person who sold my shoes, was very patient and helpful
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August 2023 by blake martens
Went to go get a new pair of running shoes for a race I had coming up. Connor was so helpful and went above and beyond to make sure I had the perfect shoe for my foot type. I recommend going here for anyone looking to anyone looking to find a good shoe that fits them.
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August 2023 by Omer Rana
Showed up to get fitted for running shoes. As someone who has no experience with anything running, they walked me through the whole process step by step. Talked me about what to look out for so I don't get injured. Walked out with a new pair and a better understanding of running shoes!
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August 2023 by katie wollslager
James was absolutely amazing! He provided great service, let me try on tons of shoes, great conversation and the store is clean and comfortable. James is going to be the reason I bring my fiancé in here. My feet have been killing me, and the second we got the right combination of insert and shoe, my feet have never felt better. I walked out with my new shoes on.
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August 2023 by Shoe Nerd
A wonderful experience. Cam and James took great care of me. Love the blend of technology and great customer service. Will definitely recommend!
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August 2023 by Katie W.
James was absolutely amazing! He provided great service, let me try on tons of shoes, great conversation and the store is clean and comfortable. James is going to be the reason I bring my fiancé in here. My feet have been killing me, and the second we got the right combination of insert and shoe, my feet have never felt better. I walked out with my new shoes on.
