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February 2024 by I'm Right You're Wrong
Roger in customer service. Not very customer service-y. Even when spoken to politely and in a collaborative tone, he is still inclined to escalate and be unreasonable. None the less, my LA Wallet, which is deemed a valid license was not efficient enough to ascertain my identity to Roger. To which, I explained to him the legal permissions that this ID is used for, to which he stated "I don't care". Lol. Pretty grumpy, but I get it. I'd be grumpy too if I were over 60 years old and had to work at Home Depot due to my lifelong poor decisions.
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February 2024 by Richard
They actually have people who will talk to you.But seriously this is my favorite home depotSo far....
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February 2024 by womaninchrist
Best Cashiers Ever.
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February 2024 by Taimur Sharwani
Good store, but if there's an issue with a delivered product or the tool rental, their customer service is absent. Two issues so far with this location at two different departments and no call backs on both issues after they promised to call back.
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January 2024 by Mohammad Fallah
Very bad experiencePurchased stairs and for the raisers they were 40 percent more expensive than lowsI asked if they can match the price and they couldn’t so I asked the guy to cancel the order he simply gave me the paper and asked to go to return desk and I had to spend 40 min at the return desk that I did not get the materialsNo one including the customer experience manager Mike Colman did not want to the come to the return desk to helpTook them almost one hour to cancel the order and refundThey really need more training and be able to cancel the order that was put in just 10 min agoIt should not take an hour and they should not avoid coming for help
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January 2024 by Samuel Smiley
Usually has what I need. Reasonable to good quality and assortment. Helpful sales folk. Tons of merch.
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January 2024 by blair shears
Great place definitely my favorite hardware store to shop at highly recommend clean
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January 2024 by Zackary McKay
Great selection on tool boxes, and gear that I need to repair my motorcycle. Jose thanks for the help man!
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January 2024 by BJ McFadyen
Probably having the company Christmas party....Closed early on Sunday night 12/17 shuttered up at 7:15 pm ?
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January 2024 by Michelle ONeill
Hard to find anyone who knows what they are doing or where things are!
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January 2024 by alexander mazratian
Customer service really bad.
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January 2024 by Blanca Chavira
It has everything you are looking for ?
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January 2024 by Yolanda M.
I came to this store to pick up boxes for my upcoming move. A cashier, Diego gave the worst customer service. He wouldn't even check me out. I will never understand how some people with jobs give bad service. He was just standing around talking. If you hate your job quit instead of making customers miserable. Another associate Krystal was amazing and checked me out. She was so sweet. The review of one star is for the associate who would not assist me. Krystal gets 5 stars.
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December 2023 by Steph Bull
Poor customer service by Bobbi at the Customer Service Center; she was rude & barely wanted to help me with my exchange. She made every excuse to deter me from proceeding with the exchange process.She must of been having a bad day & used me as a scapegoat. She got annoyed with me because I didn’t have my receipt, rolled her eyes & muttered words under her breath.I explained the situation & am a long standing Home Depot card member, the exchange was very uncomfortable.Most of the time I use the self checkout; if this is the service you get in store & I definitely don’t want to return & will reconsider my Home Depot account more closely.Bad Apple
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December 2023 by Nancy K
I was happy with my visit today. I was looking for a car tire air inflator and had thoroughly researched all the brands and the product details. The Home Depot app led me directly to the aisle and bin of what I was looking for. Quick check out. ?
