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“Very friendly and extremely helpful! I went in to buy boxes; when this location was sold out but they made phone calls to surrounding locations to find me the boxes I needed!”
“The customer service provided was exceptional. Upon visiting the facility in search of a storage unit, I was pleasantly surprised by the overall experience. The owner maintains a highly secure and well-maintained facility.”
“This is a really nice facility. Brian was a great help when I recently had questions about my account and unit. All the staff is attentive. The facility is clean and well maintained. I do not worry about the condition or security of the items I have stored there.”
“I had an excellent experience at SmartStop Storage, and Drell made all the difference. From the moment I walked in, Drell was friendly, professional, and incredibly helpful. She answered all of my questions, explained everything clearly, and made the entire rental process quick and easy. Her positive attitude and outstanding customer service really stood out. It's clear she cares about helping customers and making sure they have a great experience. I highly recommend SmartStop Storage, and if you get the chance to work with Drell, you're in great hands!”
“I went to rent a storage unit, uncertain as to what I want or need. Kyah and Chuck were very helpful, gave me good advice, and gave me instructions on how to sign in to the facility. I rented a unit and it was relatively quick and very much painless.”
“The staff is always and I mean always wonderful and helpful! When they say high security they mean it! I left my doors unlocked and hours later they were calling to let me know. Renting here was the best experience I’ve ever had with Uhaul! Thank you all!!”
“The agent who brought the vehicle out to the shop where my car was being serviced thoroughly explained everything. We went over the agreement and the car together. The vehicle had a couple of minor flaws; nothing serious. Everything was noted. I received the rental agreement in my email shortly after I initialed and signed everything. This was a much better experience than the Enterprise Humble location. Please read my review regarding my experience there in March - May. I love Fred Haas... that is where I purchased the vehicle that was being serviced. Thank you!”
“Susan was wonderful! 10/10 recommend! She was prompt and even though I opted for mobile check in, she stepped in and helped process everything. You are more than appreciated! She was so sweet and personable!”
“The staff here went above and beyond on helping me with this rental. I had hit about 5 walls before I called them, and once I did, they made the experience seamless and painless. Oftentimes, it's not even the product but the staff that can make or break an experience, and this staff MADE the experience for me.”
“Our crew at work takes lunch here when we are working in Spring. The U-Haul rental is actually located in the gas station. Not the big new building they just built next to it. Family owned and ran business. Very nice people. The kitchen inside also has pretty good food. I recommend the quesadillas.”
7AM - 7PM
1609 Spring Cypress Rd, Spring
Truck Rentals
“Shoutout to Melissa and Antony.
I had a great experience. Antony fitted a hitch to my 2019 Subaru Outback and I was able to rent a trailer and go pick up a bike, secure it and return safely.
Great location. UHaul app is great.
Once again, Melissa and crew looked after me great. Excellent location, lots of equipment and great people. Thanks!
Highly reccomended, and they fit hitches too.”
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“Dan was super kind and helpful when it came to switching my storage unit to a bigger one. He made the process super easy and quick. Highly recommend this place if customer service is important for you!”