PNC Bank offers a range of products, services, and digital solutions to help customers manage their finances. Reviews highlight consistently amazing and exceptional customer service. Many customers describe their visits as pleasant and enjoyable, noting the team is helpful, courteous, and wonderful to work with. Specific praise mentions the staff's dedication, including taking significant time to ensure customers have the right accounts and secure their investments. The branch is also recognized for efficient service, such as quickly providing a replacement debit card. Overall, clients report being satisfied with the experience.
I wish I didn't even have to get one star, never had an issues dispositing and or cashing a check at a PNC before but the staff at this location is poorly trained and understaffed. Wasted 15 minutes for the lady to tell me she couldn't do it. Will not be returning to this location. Makes me guess my choice in this bank.
July 2024
My visit to PNC Bank was a truly pleasant experience. From the moment I entered, the customer service was exceptional. I was assisted by their outstanding rockstars team , Mishelle Hylton and Melissa. Thank you for consistently making my bank visits enjoyable. Sincerely, your satisfied client, Rene G.
May 2024
Everytime I come to this ATM there's no withdrawals available. Seriously want to find another bank. I miss BBVA