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March 2025 by Andrés Briceño
I went to open a checkings account and ended up with a credit card as well!!
The customer service was great! I was greeted as soon as I walked in, and the branch manager also came to say hi while I was waiting.
Sidney took good care of me, easy making conversation with and helping me find the best product for my needs.
I recommend this branch and Sidney as your banker ⭐️⭐️⭐️⭐️⭐️
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February 2025 by Jason
Everyone at this location is extremely helpful and knowledgeable I really appreciate the great service I get when I go into this location. Thank you very much for the awesome service I always receive I really do appreciate it
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January 2025 by Avis Rowan
The staff at rayford rd are just fantastic I love them all they take care of business very well.
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December 2023 by Claire Pera
I have gone to the ATM 3 times and it is never working.
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August 2023 by Michael Roberts
Wont ever answer the phone!
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April 2023 by Brenda H.
Every time I go to this bank I have great service. Everyone is always friendly and helpful. This morning I had a meeting with Aaron Ferrer. He was a pleasure to work with. He handled my business exactly as I asked.
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March 2023 by Vera Holmes
Went in today to open a new account for my teen daughter at 12pm and the teller was so rude. She said all bankers were tied up and would be until closing at 2pm. She did offer to make an appointment for us but her attitude was "go away" ...she didn't want to help us. So very irritating, we've had an account there for a while, might be time to move on.
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November 2022 by Sean S.
For the love of all things holy can someone assist this bank with their atm needs. For the last month their atm has been unable to accept deposits or release cash. I'm worried Chase might be in financial straits. When a bank can't afford to fix its on atm, get your money out immediately.
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September 2022 by Kylie Noboa
Everyone there was very helpful! Attentive and fixed the problem I was having in a timely manner.
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August 2022 by Familyh1
Great service! Aaron is really a awesome guy. Very helpful thank you.
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February 2022 by Jenn
Usually use the drive thru for salon deposits. I’m only giving five stars because of a particular drive thru teller, Marilynn. That’s the name on the bottom of my deposit receipt. I hope I got her name right. Great customer service. She always so friendly and smiling everytime I go. The other drive through tellers don’t smile and look grumpy all the time, should get a cue from her. Customer service is everything.
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February 2022 by K&M Stephens
Horrible experience. No appreciation for the customer or their time. Froze my account multiple times for suspicious activity and then arbitrarily decided to close my account without providing any explanation. Would not recommend this financial institution or at the very least this branch unless you enjoy being treated in an unjust manner.
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January 2022 by Kenzi -
Literally went inside to ask them to unhold a check... I have never had an issue EVER on my account to have a check need to be held. They told me to call the customer service number. I did and have been on hold for over 2 hours!!! Way to pass the buck to someone else.
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January 2022 by Laura G.
Gone inside a few times to be helped, only to watch the tellers reading or on their phones. When I asked for assistance they told me to make an appointment or call customer service... there was zero customers in the building and obviously not busy with actual work. Customer Service is dead here.
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December 2021 by CI LLC
Great service! Aaron is really a awesome guy. Very helpful thank you.
