H-E-B Bakery is a grocery store that stands out for its exceptional customer service and friendly employees. Shoppers have shared positive experiences, highlighting the helpfulness of staff members like Jacob and Terri. Jacob, in particular, has been recognized for his kindness, assisting customers with loading groceries, especially for those with young children. His actions have made a significant difference in the shopping experience for many. New residents have found H-E-B to be a great place to shop, with a wide selection of fresh produce and meats. Customers appreciate the friendly atmosphere, cleanliness, and even the complimentary food samples provided by employees. The curbside pick-up service is also well-regarded, with quick service times and accurate orders. In the rare event of an issue, the customer service team is quick to assist and resolve concerns. Overall, H-E-B Bakery is a welcoming place that prioritizes customer satisfaction, making it a go-to spot for locals and newcomers alike.
Jacob deserves a raise. Without even asking he took my basket and loaded everything up for me. I mean I can do it myself every single time, but it was nice to have somebody do that for once, because today has been a long day, and he made my whole day just from that small act of kindness.
May 2023
Ordered 1/2 sheet cake ($60) for a party of 45 today. My husband just brought it home and it will feed about 15 people. It’s the size of a 1/4 sheet cake. I am livid.
April 2023
First time that I've ever been inside a supermarket while in Texas . This was a nice one with lots of fresh produce and meats and some store employees giving out samples of food items and even wine to sample which I passed on lol ... Friendly employees and clean bathrooms were a pleasant surprise
