Northside FIAT of Houston is a highly regarded dealership known for its exceptional service and customer satisfaction. The service department is praised for its timeliness and the staff's willingness to go the extra mile, with Binh in particular receiving positive feedback. The dealership is described as having a great selection of vehicles, and if they don't have what a customer wants, they can find it. The sales team, including Matthew Cleveland and Jeremy Tolliver, is commended for their responsiveness, helpfulness, and ability to get deals done. The parts department also receives praise for their efficient handling of a customer's special order, even when the part was found to be defective. Overall, Northside FIAT of Houston is widely regarded as the best dealership to buy a vehicle, with an outstanding service department and a friendly, knowledgeable staff.