Propane in Spring, TX

“Recently purchased a new grill from here…excellent experience all around. Quick and professional. Shout out to Rodney for amazing service. My new go to grill place”

“If you’ve tried buying a gas-powered mower lately, you know the struggle is real. The options have quietly shrunk to either electric models nobody asked for or gas machines built like they stopped caring. So when I found the one I wanted at Ace Hardware in The Woodlands, I was already grateful.
Then it showed up with a manufacturing defect.

I did what you’re supposed to do. Called the manufacturer’s 800 number. You can guess how productive that was. So I brought it back to Ace, not really expecting much since it wasn’t their fault.
A few employees took a look and couldn’t figure it out. Then Leon stepped in. This guy grabbed tools right off the store shelf and fixed it on the spot. No runaround, no “call this other number,” no waiting two weeks for a replacement. Just a man who saw a problem and handled it.

I already had a solid opinion of this Ace location, but Leon earned them a lifetime customer. It’s a franchise, sure, but this store operates with that local, take-care-of-your-neighbor energy that’s harder and harder to find. The kind of place where someone will actually roll up their sleeves for you instead of pointing you to a website.

If you need hardware, lawn equipment, or just want to do business with people who give a damn, this is your spot. And if Leon’s working, you’re in good hands.”

“Thank you to the friendly staff working during winter weather....for filling 3 tanks for us in freezing weather, still with smiles on your faces. HIGHLY RECOMMEND!!! This will be our regular propane fill stop when we are in Spring.”

“Sheree, the Assistant Manager helped me with the in person reservation and the return of the auto transport that I rented. She was ABSOLUTELY wonderful to interact with, and is the perfect example of what customer service should be!! She was very, very nice and is very knowledgeable. I prefer to rent from this facility vs. any other. Also, the Manager, Graham approached me as I was leaving and wanted to make sure I was happy/satisfied about my rental. He is also one of the most customer service oriented people I've ever dealt with. The two different men who hooked up/unhooked the trailer from my vehicle were also very pleasant. The Manager/Assistant Manager at this facility are absolute GOLD!!!”