Wells Fargo Bank in Spring, TX offers personalized attention and empowering everyday banking with self-service tools. The staff, including Ms. Courtney Kenney and Victoria, are praised for their exceptional customer service, professionalism, and knowledgeability. They are attentive, courteous, and eager to assist customers with various financial needs, such as certificate of deposit (CD) rates and investment options. The branch is also commended for its same-day appointment availability, unlike other banks. Despite some challenges, the staff, including Mr. Austin, are recognized for their kindness and ability to provide a positive experience, even for customers who do not speak English fluently. Overall, the Wells Fargo Bank in Spring, TX is described as a reliable and customer-focused financial institution.
Super long line and wait, and both machines are down and I was waiting inline and had got out to see if the atm will let me pull out with apple tap, if the workers were more informed I would of waited and not waisted time. “I am not sure” is not helpful or an answer.
July 2024
I was greeted as soon as I pulled up to the drive thru. The girl was very polite & helpful.
June 2024
ATM always out of service. Then you want to charge a fee for using other ATM's. Tuh!
