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November 2023 by Jimmy Johnson
If I could give “0” stars I would. Paid for a front wheel alignment then after pulling off and not have steering control was told that lower control arm needed replaced. First and foremost if you knew it needed replaced why would you let me pull off? I could’ve not only hurt myself but someone else could’ve been injured. Secondly why was the alignment performed knowing the control arm needed replaced when you know I’d need another wheel alignment performed after getting control arm replaced? I was told they preformed the alignment because I didn’t ask for an inspection first. Why would I ask for something I didn’t know I needed, I’m not a mechanic? If I would’ve read the reviews beforehand there’s no way I would’ve came to this establishment. Beware before going there, the reviews are consistent with my experience.
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November 2023 by Rion Laryea
Fast and efficient service, A1. I’ll definitely come here for my tire needs. Open 24/7!
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October 2023 by Shannon Phillips
Tire blew out on my Mercedes, called them to replace rear tire. Came in about 15 minutes. Charged very reasonable price and was done all under 45 mins from stranded to back on the road. 2 days later my other rear tire blew as well (my luck). Called again and received same excellent service. This place is a gem and its a plus that their 24/7. Will definitely recommend to everyone.
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September 2023 by Seve Villegas
I had my wheel rotation and alignment at here today and the price is really good. The technician got it done within 1 hour. Definitely will choose them again for future maintenance services. They also do oil change, the labor fee is worth it but you need to bring your own oil.
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September 2023 by Edalyd Bahena
Fast service but prices are on the higher end
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August 2023 by Yoop Sh
They do amazing job here .They r very nice & friendly.
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July 2023 by Dana Wright
So....THANK GOODNESS for this 24-hour tire shop ? I get off work 11:30pm to discover that I have very low tire. Initially went to the Bataan location....they answered & told me to come to this location...Only to discover that I am 1 of 10 ppl with nails in their tires....these gentlemen were working hard & FAST to get us all back on the road! Thank you so much for even being OPEN. Y'all saved the day! Customer service was A1 even with all the angry customers. My new tire shop!????
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July 2023 by Jade Lee
went to get a wheel alignment, communication with the employees was very poor. I was there for two hours before I asked them employee if they needed my car keys, they never asked for them or what service I was interested in and once they received my keys they just put them to the side. Following, they proceeded to service 5 vehicles that came after me and never serviced my vehicle. After three hours I asked for my keys to leave after not being serviced and sitting inside the building, the main door was locked so I had to exit from the service door and had to find the employee with my key.
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July 2023 by natasha armstrong
This place has the worst customer service had a blowout Saturday night at 8 PM. Contact this facility to see if they have my tire in stock was told that they do got my car towed there. They didn’t have my tire in stock I had to pay before I found out this information, I was there for almost 3 hours while they sat and conversation is and also took a lunch break. I called back to speak to the manager or the owner regarding the situation about may have to purchase a tire that does not fit on. My car was left on hold for 10 minutes call back they didn’t answer a call back a second time they place me on hold again , do not go to this tire shop is trash will never refer them to anyone
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June 2023 by Lagladys Oliver
I had been searching around needing a front end alignment. At nearly midnight I decided to go to 24 Hour Tire Houston. They took great care of us. I was able to not only get my front end alignment but I was also able to get my tire repaired. They were very informative about what I'll need to do in the future as these were partial and temporary repairs. Thank you guys!!!!
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June 2023 by Chelsea Mccutchen
Benjamin is rude he needs to understand customer service! If you don’t wanna come to work don’t come there’s absolutely no reason to be rude to customers! It’s giving demons energy from a grown man at work who possibly hates his job! Absolutely no! The other gentleman who assisted was really nice!
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June 2023 by Demi “Sugar” Monroe
I was getting off from work when i realized i had a flat tire. In the desperate situation i was in, i needed a quick patch just enough to make it home. Finding the place was a little challenging but nevertheless i arrived in one peace. Although the guys were pretty nice, the services provided were not. I got overcharged for 1 tire that i wanted to be plugged so that alone had put me in a bad mood. As i was done with that transaction, driving home was a complete death sentence as i began to realize that the air was releasing from the tire as i was driving. By time i reached another tire station near my home, my tire was flat once again. As the 2nd tire shop inspected my car, they gave me some distressing news that not only 1 but 2 of my tires are at the verge of "blowing up". Looking back, the fact that 24 hour tire houston shop did not catch this beforehand when i paid them is beyond me. I could have lost my life driving on the freeway heading home. But by the grace of god i survived. Shame on this establishment!!! If your gonna overcharge me, the least they could have done was tell me that my tires were no good!!!!
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June 2023 by Jonathan Lopez
Don't ever bring your car here, the Tire Technician had no idea how to patch a tire he put two patches on top of each other and air was leaking still. The manager was arguing about returning my money saying that the hole was too big.
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May 2023 by Wais S.
One of the worse place to do business.On Saturday I was on my way home from Galveston when one of my rear tire punctured around 7:30 and all the tire shop were close at that time so i found this place to get my tire fixed and when i called i was 15 minutes away from them and i couldn't drive there because the tire was flat and they said they will be there in 15 minutes and that 15 minutes waiting turned into 2 hours wait in the middle of nowhere and when one of their guy got there and just for a patch up they charged me 150$ IF I COULD I WOULD HAVE GIVEN THEM NEGATIVE STARS ( DONT DO BUSINESSHERE) .
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May 2023 by Sola Sirrah
Well, I don't know what all these people are tripping over buying a used tire light at night you're lucky.I called and ROBERT took care of me.You people are lost in the 80s when you could buy a used tire for $20.But this is the new millennium all right.They treated me nice, and I have faith that these tires will last me the seven day warranty and I have 7 days to taken care of my problem. And put new tires on. I drive for a living and this was well worth it for me to keep driving tonight.