Billiard Factory is a premier destination for pool tables and game room essentials in Houston, specifically located in Stafford along Highway 59. This store caters to communities in Southwest Houston, including Missouri City and Sugar Land. Customers can expect a vast selection of pool tables, shuffleboard tables, dart boards, and game room furniture that is often hard to find elsewhere. The staff at Billiard Factory is known for their excellent customer service, being friendly and knowledgeable about the products. Many customers highlight their positive experiences, noting how helpful and responsive the team is when answering questions or providing assistance. Jahan and Ben are frequently mentioned for their professionalism and support in helping customers choose items like pool cues. Additionally, the service team has shown dedication by assisting customers with issues beyond the store, such as finding authorized dealers for reassembly services. Overall, Billiard Factory is highly recommended for anyone looking to enhance their game room experience.
Phil was amazing! He was very knowledgeable and made me feel like I made an informed purchase. Will definitely come back for all of our pool needs!
November 2025
Excellent team. Was missing a blackout ball and they were the only one in town to find one for me. I was able to avoid having to buy another set.
October 2025
Billy provided excellent customer service, he was very professional and knowledgeable of their product. We were able to make our purchase and get delivery set up very quickly. I would definitely recommend them to anyone looking to purchase a pool table.
