-
February 2024 by carlos pinto
I Highly recommend this place for anybody that's looking for a pool table. They have a great selection of Products and Great pricing. Maria and Steve provided exceptional customer service from the time I got there to after the sale.
-
January 2024 by Andrew Davis
Bought a pool cue. Very friendly manager. There was no rush, and was able to try out the large selection of cues on a pool table.
-
December 2023 by Kevin serrano
I want to thank Steve Ferris for all his help on purchasing my new pool table! I had one request to have it before thanksgiving and he made that happen as well. The process was very easy and enjoyable. The options are endless so whatever you want they most likely have. I’ll be back soon for some more game room items.
-
October 2023 by Jason W.
I told the guy in there that I needed a pouch of chalk, but he was helping someone els so I waited which was understandable. I told the guy I wasn't trying to be rude and I was in a hurry, I waited about 20 minutes and he told me he was still busy. Then I seen him start messing with the TV and changing the channel. I never leave bad reviews but that was really annoying.
-
July 2023 by Usman Ahmed
Nice place I’ll give my cue to fix it they work very good i like it
-
June 2023 by R Vigil
Great staff.Nice stuff too!
-
December 2022 by Mohammed Ajmal
Been going to this same place to get my cues fix. George is one hell of a guy. Always takes care of me. Always takes care of me, excellent customer service.
-
July 2022 by Keith Grant
This place is my paradise! Steve was great. Very helpful and knowledgeable. As I continue to fill up my house with awesome things, I’ll be coming back to see him.
-
April 2022 by Keisha Gwinn
When it came to picking the perfect table for our new game room, Billiard Factory did not disappoint. Daren was the perfect associate for the job. He listened to our vision, showed us several options that fit our style, and was very patient while we toyed with our final decision. We absolutely LOVE our Rasson! It is the perfect centerpiece that jazzed up another social space in our home. Thank you Daren and Billiard Factory!
-
December 2021 by Michael Green
Good selection, helpful employees, I just can't believe how much cues have gone up
-
November 2021 by Evelyn Bordelon
Service was great but didn't have merchandise I was wanting...
-
August 2021 by Yahyah lee
Phil is great help us get exactly what we were looking for
-
June 2021 by Philip R. Elackatt
This place is awesome! The guys (George) was so nice and helped us pick the perfect stick for our kids. They are very reasonable and the showroom looks fabulous!
-
June 2021 by Yulia V
My husband and I are very disappointed with the quality of the service at Billiard Factory and with the furniture we purchased at this store. About 5 years ago we ordered two bar stools, for about $400 each. Later, 3 years ago, we ordered four more counter stools, each about $300. Both times we specifically requested genuine leather upholstery for the seats. We believed we purchased a durable furniture, but recently both sets started peeling and we found out the upholstery was not real leather. When I contacted the store regarding this issue I got a dismissive response that the manufacturer went out of business and there’s nothing they can do. This is very disappointing, and now we are looking into replacing both sets of stools way earlier than expected.
-
April 2021 by DeBrian Rich
The staff is very knowledgeable & friendly. I will definitely be a new recurring customer of this location.
