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February 2023 by Ray Johnson
Couldn't get an alignment done right
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November 2022 by Maggie Dreifuerst
I drive a much older car than most people 2005 Ford escape. So along with that comes a multitude of problems eventually, one being electrical had taken it to a couple of places nobody could find the problem so I thought I'll have it towed over to Firestone and that's what I meant Eric Bercher, the owner. Short story he found the electrical problem I had it fixed prior to probably one of the hottest Summers here in Houston. A little farther down the road not much my gas pedal broke just hit the floor got that fixed timely and financially competitive. And not too long ago I had to have my battery replaced I had my car towed there and left and the next day he called and told me that I was ready again competitive prices excellent work all of his mechanics or A1 mechanics. Thank you for the opportunity to share this ....Maggie
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September 2022 by Cynthia Merritt
Quick and efficientGreat friendly serviceEric and his staff are agreat team
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June 2022 by JOYCE OLUSHOLA
Quick, reliable and comprehensive customer service. Thanks Mr. Eric!
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December 2021 by Gloria Moore
Eric took care of my car in fine style. He was honest in his analysis and gave me great pointers on how to maintain my vehicle for better performance. I will definitely refer this Firestone to family & friends. Thanks Eric!
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December 2021 by Billy McDonald
Eric and staff have kept my family on the road for over 15 years, and we are still rolling.
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August 2021 by Vanessa Harbert
The people working here are super nice and very realistic about wait times. When I had 2 tires replaced they gave me a voucher for a free oil change.They do get quite busy but its because they are so great.
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July 2021 by Jottie Harp
They did a good job on my a/c I have a Buick enclave. And it was way less expensive than the dealership.
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April 2021 by Tiffany Thomas
Went in for an oil change and will be back for future needs. Professional and informative.
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March 2021 by Cynthia Fields
I received the upmost and professional services for my vehicle at this location, I had brakes and rotary job done.Very caring Staff in getting the job well done in a timely manner. I must say, I'm a please customer thatwill return here, for whatever reason for my vehicleneeds.
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March 2021 by Witch King
Great, fast, competent service.Friendly employees. Definitely recommend.
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November 2020 by Oscar Wilhite
Appreciated the honesty and professionalism showed by Manager Eric and his team Car is working great. Definitely will come back.
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September 2020 by Curtis P.
Shock absorbers installed on my 20 y/o, 218K mile Tahoe at a reasonable price in 1/2 day.
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August 2020 by Carl Cook
Everything he recommended was recommended by the dealership before he does not over sell or pressure you into selling. Thank you guys. Great work.
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July 2020 by Heather Reumert
Honest people honest work