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February 2022 by Jikazuku
Worst bank ever, expect nothing but lowest, you’re better off leaving your money in a shoe box, i tried calling them at 5:50 40 min before the closed, my issue was bot resolved, i tried getting money put into my bank INSTANTLY and it didnt show up until THE NEXT DAY i needed that cash to pay for my some for some food for my niece and nephew, the ended up damn near starving bc this sad bank didnt send my cash!!! Do not go here go to chase or something idk
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January 2022 by Jeremy Hamilton
The bank in Walmart on west Airport is a good place to go they should update they atm to where you can deposit some money in your account without getting in line or after they close
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December 2021 by Lisa Smith
Really Bad service and manager are lie a lot.They charge your bank account for random fees that you never herd of and you loose your money.They charge me $35 without reason and when i ask that for refund they said they can't do it.this is totally fraud with customer.after few weeks i didn't receive my refund and they are no answering(manager) of my any questions.
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May 2021 by Ahref Acccount
Really Bad service and manager are lie a lot.They charge your bank account for random fees that you never herd of and you loose your money.They charge me $35 without reason and when i ask that for refund they said they can't do it.this is totally fraud with customer.after few weeks i didn't receive my refund and they are no answering(manager) of my any questions.
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May 2021 by Rohan Abjani
They charge some fees and never herd of that from any other bank. And ask them for refund and they declined and no any information about my money.I requested for card twice in 8 month and never received my debit card and temporary card also not working from last 8 month I have money in my bank but I can't used that and they keep charging some fees and deducting my all balance and no refund for that also.They robbing there own customers.
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February 2021 by Patricia Harling
Have been with FCB for 20+ years!A Very Reliable Bank!
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August 2020 by LESAZNDRA D
The hours are wrong, they close at 6p on Fridays and 5p on Saturdays
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August 2020 by Allu Dhanani
I was here at the bank since 8.50 they opens at 9 but right now it’s almost 9.30 no one is there this is a bank or grocery store ( Retail store ) the bank is good but I don’t why this location is getting this feedback
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August 2020 by Harry Connor
Every since they changed the manger and sent her to the HEB on McGregor service has gone downhill tellers talk to much with their personal business they are slow its always 10 to 12 people standing in line and only 2 tellers working at one time
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May 2020 by Chika Adaize
They never ever answer the phone
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February 2020 by Shanno STM
Freaking horrible bank, hidden fees surcharges rude manager Maria and I was just trying to close a account i never used stood in line over 25 minutes to do this also ,sad ,sad,sad worst bank ever
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January 2020 by Theodore Smith
The staff at this particular bank have always been quick and helpful and i love the Saturday and Sunday hours. The fees are also better than BoA and WF.
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November 2019 by Clayton
A line full of people with one person helping customers while the other two ladies were “checking” the atm. Very poor customer service.
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October 2019 by Buyers Select
Don’t go to the here if you are in a hurry! I waited an hour today smh very short staffed
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April 2019 by Slightly Irregular
Great customer service 5 starts. Maria was Very fast and professional.