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February 2024 by Peggy McClain
Very personable and knowledgeable!
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January 2024 by Chris Demas
Fort Bend music has been a huge help with my job as a music educator. They have consistently had the products I need to help my students be successful and their repair techs are excellent. Additionally, Terrence has gone above and beyond helping me source some more problematic equipment for repairs needed due to a few years of neglect on the percussion equipment at my school. Having worked in several school districts and internationally I cannot more highly recommend Fort Bend music for music equipment and service.
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January 2024 by Daniel Stover
Dan Hansen, in the repair shop is a wonderful woodwind technician. Incredibly friendly and thorough regarding rooting out the problem and making sure things work as they should. My repair tech for ten years moved almost two years ago and connected me with Dan and, while I was initially skeptical that I would like some one new, I have not been sorry.
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January 2024 by Leif Hall
Fort Bend Music Center is my preferred music store for my students and myself. They always provide outstanding service! I highly recommend this store to anyone needing band instruments and supplies, repair services, private lessons, and piano sales/services!
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September 2023 by Francis Fappiano
Had a great experience getting my flute repaired. Dan H is as honest as they come. If it's an easy fix, he will let you know. Do not hesitate to bring your instruments in for a tune up or a repair. These guys will take great care of you.
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September 2023 by F F
Had a great experience getting my flute repaired. Dan H is as honest as they come. If it's an easy fix, he will let you know. Do not hesitate to bring your instruments in for a tune up or a repair. These guys will take great care of you.
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August 2023 by L T.
Great place to buy any instruments of your choice. Their music teachers are wonderful. Highly recommended.
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July 2023 by James Clary
If your looking for a piano or service go somewhere else. I bought a new piano from Fort Bend and it took them 5 months so send someone to give it a first tuning…which made the piano sound worse. I called and spoke to Rick the manager or owner and he said he would send somebody. That was 5 months ago. Almost a year with a bad sounding new piano. Save yourself the trouble and go somewhere else. Multiple calls to them. They don’t care about their customers.
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June 2023 by Jim B.
If your looking for a piano or service go somewhere else. I spoke to Austin. I bought a new piano from Fort Bend and it took them 5 months to send someone to give it a first tuning...which made the piano sound worse. I called and spoke to Rick the manager or owner and he said he would send somebody. That was 5 months ago. Almost a year with a bad sounding new piano. Save yourself the trouble and go somewhere else. Multiple calls to them. They don't care about their customers.
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December 2022 by D T
Mr. Eric was super nice!I was shopping for a grand piano and knew I wanted a Yamaha but also wanted to see how other pianos played. They let me play on several pianos and go at my own pace. I had questions about what “with technology” was and they answered all of my questions.Mr. Eric helped me get a custom bench made and sold me a Yamaha grand (will included bench photos when it arrives)The Yamaha plays phenomenally!! I’m happy with the service and piano.Thank y’all!!
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December 2022 by Rika's Healing Piano
My brand new piano order was not filled after 8 months due to the unprecedented global supply chain issue, but Mr. Eric Fields stayed on top of the order status the entire wait time.After 8 months, I unfortunately and reluctantly decided to cancel the order. Mr. Eric understood my request with kindness and deep understanding, and accepted it without any pressures to stick with the order like how a normal sales person would do. No unpleasant feelings whatsoever on either of us. He even kindly offered an option to let me use a loaner piano of the equivalent model without any additional fees.He immediately worked with the store's accounting team and got me a full refund on the same day (no processing fees).At the end, he wished me well and we ended our conversation in such warm and loving way. It's very rare to meet someone like Mr. Eric especially in the sales organization in any industry. Thank you for your kindness and humanity.
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November 2022 by Elizabeth Brierre
I rented an instrument for my child's band program and (thought I) purchased the valve oil, music stand, and book. I sure signed the blank invoice--I'll never do that again--and they sure charged my credit card.Only the instrument was delivered. Several phone calls later, someone finally returned my calls to offer me the option of picking up the stand myself or getting a refund because the delivery person will not be returning to the school. No mention of the missing valve oil or book.No matter what your child's school recommends, I would go elsewhere or at the very least take care of this in person because the employees absolutely do not care whether your kid received what you paid for. It's on you to get what you paid for. Not a great way to run a business.
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November 2022 by Jill Lee
Excellent services! Ms. Poshya Liang and Mr. Eric T. Fields were very knowledgeable and professional.
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October 2022 by Jennifer Lynn
We had a dent on our trumpet flare repaired and I was very happy with the service and the experience. They even repaired another minor issue on the trumpet that I didn’t notice. If you go at a non-busy time (aka weekday, not weekend) they can often repair minor dents while you wait and the cost is completely affordable. I will go to Fort Bend music center over another music shop that is closer to my home because I like that they are family owned, friendly, and professional.
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September 2022 by Jenn Texas
We had a dent on our trumpet flare repaired and I was very happy with the service and the experience. They even repaired another minor issue on the trumpet that I didn’t notice. If you go at a non-busy time (aka weekday, not weekend) they can often repair minor dents while you wait and the cost is completely affordable. I will go to Fort Bend music center over another music shop that is closer to my home because I like that they are family owned, friendly, and professional.
