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February 2024 by E. Paul Smith
Fabfrigentastic
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February 2024 by dimples 47
Preparer wasn't knowledgeable of credits I qualified for. I asked if their was tax credits available for me. He didn't even look to see. He inputted my information wrong and couldn't correct it because he had already electronically sent it. The price for the preparation does not equal the service given.
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February 2024 by Marcos Chourio
I've filed with H&R Block for the past 2 years. First time with Phyllis and in this location. She is very caring, honest and patient. Glad she handled my return.
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March 2023 by Brittnae Jones
DONT COME HERE! I Explained I was there with questions and to understand the problem I was having while filing my taxes. Figured I’d have a professional help me, and to use them instead of turbo tax. I had Lawana limbrick as my help. From the time I sat in the chair she had a “matter of fact” attitude. She over talked me while I tried to ask questions and was quite rude. She could be better if she learned to listen instead of just talking. If you don’t listen how can you understand what the person is saying. Def won’t be using this unprofessional establishment.
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March 2023 by Eric Teran
They were very helpful. I was nervous filing my taxes this year because it was my first time as self employed thinking I would owe money back but was not the case. They helped me get the most back.
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March 2023 by Scott T
Guy was nice but felt like i could had better results somewhere else.
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May 2022 by Valerie Knowles
Was irritating that they wait until they're just about to send your taxes to tell you you will be paying almost $200. Crazy that they have zero clue at all what could be charged. Was told upfront maybe thirty to seventy dollars. Very frustrating.
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April 2022 by Ebony T.
EXPERIENCED PRICE GOUGING!!! Worst customer service ever! I have never been so mistreated before by so-called professionals! First of all, I ended up waiting over an hour to be seen by the tax preparer. Then she rushed me since her own family members were there to have their taxes done. She quoted me a price and I kindly let her know I would have to come back because the process can't be rushed. When I came back they stated that to file taxes it would be more than twice as much as what I was initially quoted! Management was absolutely no help at all! They were just in it for the money too! H & R Block does not and did not honor their standard of "Upfront Transparent Pricing." I don't recommend them at all. I plan to report them to the Better Business Bureau for price gouging!
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March 2022 by Leesa Humphrey
Customer service was amazing. Jain manorama t. Was amazing. She had the most positive attitude I have ever had the pleasure of having at h& r block.
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March 2022 by Sonia Murphy
There were some issues I was having with understanding some of the information that was needed for my taxes and Sadiq was very helpful in answering all my questions about my family's tax return.
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March 2022 by Eric Lander
The process was quick and easy, and the service was friendly.
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April 2021 by Daryl Scarbrough
Mrs.Dailey did a wonderful job of going over my taxes with me.........
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April 2021 by Miriam Bell
Our H&R Tax Advisor, Robin, was very thorough in her questioning about our income sources and expenses. As a free-lance independent tutor/teacher, the economic conditions in 2020 were quite difficult, so we were concerned how our taxes would play out. Our advisor was very diligent about finding the appropriate provisions in the current policies that would benefit small business.
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April 2021 by María Zambrano Galván
My tax professional was very helpful and answered all my questions.
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April 2021 by Vicki Garza
Lillian was very sweet and professional and the whole process went smooth and quick
