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March 2024 by Hector D
Online hours say 11pm. But the door is locked at 10pm. Update your business hours!
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February 2024 by Ahmet Ekmekci
Saturday closing time is wrong on Google. Instead of 11pm they are closing at 10pm. I was there at 9.55pm it was open when I want to inside they said they are closed. It wasn’t kind.
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February 2024 by Kelly Merino
Bad experience.Bad costumer service very rude .Ice cream was melted looked like water . When I asked the lady she seemed rude and said that's how it is. I've tried the same ice-cream before and was not melted very disappointed. It was very runny . I ended throwing it away. There was no way my son was going eat it.
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February 2024 by Daritza
This place use to be a nice spot but now this place has gone down hill. They play very loud foreign music, it smells really bad, and I feel rushed every time I try to order anything. This middle eastern guy doesn’t even let you know he placed your ice cream on the counter. He places it and just stares at you meanwhile my ice cream is melting.
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February 2024 by Muhammad Raza
Very RUDE Staff and BAD service. I don’t appreciate the way i got served. I went there with my wife , The lady who served us was a middle aged south Asian lady( i didn’t get the name) was very rude and all the time she was giving a look like why are we there. I asked for the toppings to be mixed with the ice cream and she refused to do it. I have been going to Marble Slab for a long time and my order is always same and in every location they mix the ice cream but this location ( it was my first visit here) she refused to mix the toppings, put the very little of the toppings and when I asked a question she replied very rudely and was giving dirty looks the whole time. It was a very uncomfortable experience for us. She was starring at my wife maybe cuz my wife was wearing a hijab. WORST SERVICE EVER!!
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January 2024 by Ms Anonymous
ice cream melted pretty quick , probably not in right temperature.Atmosphere I give it 2⭐️
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January 2024 by Emanuel Salazar
Very good experience. Family owned. We got to try different samples and decided on our flavor. In overall good experience. I bought a cake in a different occasion and everyone loved it. Good to have an ice cream place near where we live.Kid-friendliness: One of the customers gave my baby, 1 year old, a cup full of candy and chocolate. Very kind of them.
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December 2023 by Jose Guzman
Rude worker gave attitude like saying order and get out of here
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December 2023 by Jayde Martinez
zero stars very rude workers they look like they hate there job so rude get rid of the rude workers and get people who smile worst
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November 2023 by Onyi Onyenezi
Delicious ice cream cake! My kids and I enjoyed it very much!
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October 2023 by S J
ZERO stars should be a choice to go with ZERO personality and ZERO flavor. I must agree with most of the reviews here. Wish I read the reviews BEFORE we came here but I let the kids pick. Staff with hands on face and thru their hair (mid-30’s to 40-ish East Indian male) as we walked in and looked irritated to see a Black man bring his two younger cousins in for a dessert mid- week, when you know your establishment is not making any money today. And yes, race is definitely a factor when you are used todealing with certain people. You don’t know who your customers are or how much money we make. Male did not bother to put gloves on, and I made a comment about it to my little cousins so the staff could hear me but the female WITH gloves handling cookies THEN cash/payment seemed to be more worried if we were going to pay immediately before my ice cream was even mixed. I guess they assume people of color order and dash. Melting ice cream while mixed, could not even bring it in car. Old tasting frozen strawberries. I do not like to stereotype but the flavor of the staff is the type to be unclean and keep utilities to a minimum to be cheap. Will NEVER return and it is my hope this establishment goes out of business.
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October 2023 by seth davis
ZERO stars should be a choice to go with ZERO personality and ZERO flavor. I must agree with most of the reviews here. Wish I read the reviews BEFORE we came here but I let the kids pick. Staff with hands on face and thru their hair (mid-30’s to 40-ish East Indian male) as we walked in and looked irritated to see a Black man bring his two younger cousins in for a dessert mid- week, when you know your establishment is not making any money today. And yes, race is definitely a factor when you are used todealing with certain people. You don’t know who your customers are or how much money we make. Male did not bother to put gloves on, and I made a comment about it to my little cousins so the staff could hear me but the female WITH gloves handling cookies THEN cash/payment seemed to be more worried if we were going to pay immediately before my ice cream was even mixed. I guess they assume people of color order and dash. Melting ice cream while mixed, could not even bring it in car. Old tasting frozen strawberries. I do not like to stereotype but the flavor of the staff is the type to be unclean and keep utilities to a minimum to be cheap. Will NEVER return and it is my hope this establishment goes out of business.
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October 2023 by my melody
dirty place, the people working were dirty and not clean at all. tables inside and out were dirty, also they are serving old ice cream and products
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October 2023 by Madison M
The ice cream was good, but the vibes were hostile. It's no wonder everyone was sitting outside..
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July 2023 by Kenneth Carter
They have the best ice cream