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December 2023 by Phyllis Parks
Wow!!! I've never been so pampered!Wish I lived closer to Houston...or visit kids more often ?I'd be in as often as I could.
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September 2023 by Bri
I walked into this place stating that I wanted a manicure on my natural nails which is $15 and the lady asked me did I want gel and I told her no twice. She then proceeded to offer me 3 other services while doing my nails, I couldnt even sit for 5 minutes..then asked if I wanted clear gel over my nails I just went ahead and told her yes since it seemed like she desperately needed extra money ? Then when I got done and gave her my card to pay, she asked me did I want to tip and I told her no. She told me everything would be $20. I came back and seen the receipt and this woman tipped herself $5 lol! Everything was $25...I didn't even tell her anything I just left. The next day the gel on my nail already chipped off. I came back and she was gone! Lol omg! I figured she would use the credit card thing as an excuse to charge more, so whatever. Its the fact that they think people owe them tips, like make sure your customers are happy! Don't come here unless you want to feel used for money and not treated human. They need to stop worrying about people's financial statuses when they walk in! Tips are optional! Im not the first person who has complained that they ask for tips instead of making sure the customer is happy. They need to shut this location down..She had such a rude, lazy vibe to her like she dont even like her job with her fake laugh omg!..There's 2 or 3 asian ladies in there, it's the older taller one. I've never been to a regal nails that was like this. This location is very money hungry and untasteful!
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September 2023 by B
I walked into this place stating that I wanted a manicure on my natural nails which is $15 and the lady asked me did I want gel and I told her no twice. She then proceeded to offer me 3 other services while doing my nails, I couldnt even sit for 5 minutes..then asked if I wanted clear gel over my nails I just went ahead and told her yes since it seemed like she desperately needed extra money ? Then when I got done and gave her my card to pay, she asked me did I want to tip and I told her no. She told me everything would be $20. I came back and seen the receipt and this woman tipped herself $5 lol! Everything was $25...I didn't even tell her anything I just left. The next day the gel on my nail already chipped off. I came back and she was gone! Lol omg! I figured she would use the credit card thing as an excuse to charge more, so whatever. Its the fact that they think people owe them tips, like make sure your customers are happy! Don't come here unless you want to feel used for money and not treated human. They need to stop worrying about people's financial statuses when they walk in! Tips are optional! Im not the first person who has complained that they ask for tips instead of making sure the customer is happy. They need to shut this location down..She had such a rude, lazy vibe to her like she dont even like her job with her fake laugh omg!..There's 2 or 3 asian ladies in there, it's the older taller one. I've never been to a regal nails that was like this. This location is very money hungry and untasteful!
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August 2023 by Dominique Turner
I’ve been coming to this nail shop for a few years and the service has always been good. Thank you.Services: Foot massages
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August 2023 by H Town Texas
I just left this nail shop and paid for the service I got(a pedicure) that was Once 25 or 27 dollars now it’s 35 dollars, ok cool I didn’t ask for a discount I paid for what they charged me so why would you ask me for a tip and then hold my card for 20 minutes waiting on a tip. (1) it’s rude and unethical (2) you don’t know people’s financial situations and it’s none of your business. I hate that foreigners have come to America getting rich off of us then expecting tips I will never be back to this place and the reason I no longer leave tips anymore. I choose who and when I decide to tip. It’s bad enough the prices have gone up tremendously and I guess they think prices only went up for them. We’re all dealing with prices going up. I am a hair dresser and I do not expect tips from my clients for a service they ALREADY PAID for. That is totally up to them. You ppl need to stop this seriously!!!!
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May 2023 by Aliyah Martin
It was my first time visiting a Regal Nails shop and unfortunately I don’t think I’ll be coming back. I asked for coffin shaped nails and left with squares. There’s way too much dip polish on my nails that they feel awfully heavy. Way too overpriced for mediocre work.
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March 2023 by Nicole Forrest
Poor customer service. No one greeted me. I sat there for over 45 minutes while they continued to work on their clients, look at me and ignore me. Yet greeted 2 other customers after I already picked my nail color and sat down to patiently wait. At the point that one of the inquiring customers was seated in a chair to soak the nail that needed to be repaired, I got up and walked out. Idk but looking at their customers pictures, the quality of their work looks just as poor as their customer service.
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March 2023 by eva corral
Very unhappy with my pedicure. The lady was very hard to understand, she couldn't explain the different services in detail and it wasn't written down any place for her to show me. Finally got across to basically cut and paint my toe nails. Asked her to cut a toe down more and boy did she, till she drew blood. On the other foot she left them longer because sure she was scared to cut me again. I asked for a massage but what I got was next to nothing. It wasn't a knee down massage it was more mid shin down that I hardly felt. Too bad because that's the best part of a pedi for me! Had to repeatedly ask for toes to be fixed when she was painting them. No other employee tried to help translate or get her to understand. One foot she flooded my cuticle with the color but on the other she didn't even reach it. I finally gave up and just wanted out of there. Worst pedicure experience I have ever had. It didn't last even 24hrs because by the next day one toe polish had peeled off it was so thick. Never again.
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October 2022 by Marilyn Kearney
I was very unsatisfied with my service I got a pedicure the water was cold I told the that did my feet that the water was cold she did nothing.she didn't do a good job on my feets or hand.
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September 2022 by Rashida Ferguson
All I gotta say is check your credit card and debit purchases they add a extra 20 then act like they know nothing all of sudden and over charge for service and they not that good to charge those prices.
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August 2022 by Fernanda Garcia
I spend $90 in this nails and pedicure the worse place to do nails.Services: Pedicure
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July 2022 by Celisa Cook
Did not like service at all. The man change my nail shape without my permission after telling me he couldn’t do French tip on tapered square nails. Still didn’t give me French tips. He also rushed my nails and didn’t give me proper service.Services: Acrylic nails
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July 2021 by Lari Brown
NAIL FUNGUS after getting a service to refill acrylic over my natural nails. Pedicure took 15 minutes. Refill was uneven, lumpy, and he kept catching the edge of my natural nail with the dremmel and telling me,”You’re ok, you’re not bleeding.” My nails were uneven, even my toenails. The jewels applied had stones missing as well. I will not be back. I used to come here all the time and couldn’t remember why I switched. Now I remember
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July 2021 by Lari B.
Came in just for a refill. $90 pedicure consisted of 15 minutes, uneven polish, and uneven toenails. The acrylic over my natural nails was even worse. Uneven, lumpy, and ugly. The nails were lifting after a couple days and they charged me to "fix it." By cutting my natural nail off where it lifted from the acrylic. And y'all... I got NAIL FUNGUS!!! Do not go here!!
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January 2021 by Fredrica Gordon
They were very unfriendly
