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June 2025 by Vic Shapiro
Joshua Flores was a huge help, very informative and not a pushy salesman and Pedro Bocaneqma was very polite and did a great job…thank you both for making this EASY.
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March 2025 by Peggy Kelly
Ron and his staff were very helpful in helping us choose our carpet. We are very pleased with the carpet we chose. Saul Pena and his staff did an excellent job installing the carpet. We will definitely use them again for our flooring needs. Highly recommend Robert’s Carpet.
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March 2025 by Sally Kowalick
Ron was a pleasure to work with. Helpful without being pushy. Was by prompt for our appointment
Our installer, Sabastisn, and his crew we on time, worked efficiently. They did a great job.
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December 2024 by April Rotolo
Great customer care! Ron was super friendly and knowledgeable! Carpet is AMAZING!
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June 2024 by Latasha Mills
Great job and great patience from Robert's carpet deliverer Prudencio Reyes.
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October 2023 by William Tx
“ZERO” star ? I Wilde I could give them. Their customer services horrible.
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June 2023 by Bettie Davenport
From the first visit to the Stafford showroom to the installation it was a great experience.
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December 2022 by Dawn Puentes
We have visited the store on a few occasions and never had any complaints. However this review has to do with a phone call I just placed, 3-7-2022 at 5:39pm.The man that answered the phone(didn't give his name) was so crass it left me speechless! I was calling to check if they carried a specific wood. Now mind you , we have been here multiple times and we know what type of store they are. He abruptly said we're a sample store and don't carry stock. I stated I wanted to know if he had this sample in store. To which he cut me off and said, "I have a customer right now, you can try to call back later. In store customers come first, thank you." And he quickly hung up the phone. He could have at least taken my contact information and called back when they were not busy. How am I supposed to know when they don't have customers? Since according to this associate is only in store customers matter, we'll be gladly taking our business elsewhere.
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November 2021 by Johanna B.
Not the best customer service. No one actually comes to attend you or even says hello I'll be with you in a few.
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July 2021 by Richard Wiecker (Mindurbznez)
Great selection of carpet, and other flooring
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December 2020 by George Medeiros
Excellent assistance and guidance in selecting the most appropriate carpeting for my home needs. Excellent selection, fair pricing, and excellent customer service was provided by Ron, at the Stafford location.
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December 2020 by Michael Whaley
Needed new carpet in our closet. Ron was very professional throughout the entire processed. Everything turned out great and we got exactly what we were looking for.
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December 2020 by クりスBATTMAN
Showroom floor was very nice and organized with a variety of different brand names and styles. Ron helped us out very much. Would recommend.
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December 2020 by Marguerite Trail
I worked with Jasper Bolton to make my flooring choice. I already knew that I wanted luxury vinyl plank flooring by COREtec. He was very helpful in explaining the different options. It took me several weeks to choose the color, and unfortunately, the one I liked became discontinued when I went back to make the purchase. I liked that he left me alone once answering my questions, to go back and forth between the multitude of choices. Once my final choice was made, I was pleased that I received the flooring within 4 days. This location had a very extensive selection of any kind of flooring you might want.
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December 2020 by Sandy Z
The staff showed us several different carpets, but when we left, he left a snide remark about how he had to clean everything we touched. (Colony flooring nearby had better pricing and customer service).
