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April 2024 by Fernanda Delgadillo
I like that the rooms have a kitchenette and there is Happy hour from Monday to Wednesday. The personnel is very friendly. In general cleanliness is good. For long stays it is ideal.
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March 2024 by Sharon Roy
Our room keys didn’t work half the time which was very annoying. We didn’t realize there was no room service on the weekend. Breakfast was pretty nice. Good location near alot of stores and resteraunts. Also had a decent gym.
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March 2024 by skilo887
This is one of my favorite places to stay with the family in the Houston area. The spacious 2 bedroom suite has been very comfortable for us. The complimentary breakfast is good. Laundry facilities are complimentary. Parking is free and abundant.
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March 2024 by Cydrelle D Gatlin
If I could give zero stars to rate, I would. First and foremost, we were burglarized, our vehicle was broken into, and although the property may not have been responsible for any stolen property, it was the PURE LACK OF CONCERN!! NOT ONE SINGLE STAFF MEMBER SHOW AN OUNCE OF CONCERN ABOUT THE VANDALISM. AFTER WE TOLD THE STAFF MEMBERS WHAT HAPPENED, SHE LAID A CARD WITH THE POLICE DEPARTMENT NUMBER ON THE COUNTER AND PROCEEDED TO COUNT HER MONEY DRAW IN FRONT OF US WITH NO CONCERN! NOTHING ELSE WAS SAID. Seriously, how rude can you be?? This is what's wrong with the world today, ppl don't have COMMON decent humanity. After calling, to make sure everything with our funds were clear and closed, those ppl act like IT WAS OUR FAULT!!! THEIR STAFF WAS RUDE, BECAUSE WE CHECKED OUT EARLY ALL BECAUSE THEIR ESTABLISHMENT ISN'T SAFE!! DO NOT STAY HERE!! #by the way my husband did like the soap
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March 2024 by funmi afolarin
Rooms: CleanSafety: Good placeWalkability: Access to malls
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February 2024 by John Rankin
This is a clean quiet place . The Staff is very friendly and very helpful ?. The breakfast is above average.
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February 2024 by Selvamani Elumalai
Hotel neatness, service, food and everyting good when compared others. Pls keep it up.one thing may need to take back the free shuttle service around the hotel which is already there in before COVID.so that the customer will fullfill completely.Thanks in advance. please go ahead and continue the sameRooms: very neat & spacious. Ambient and everhting good for all
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February 2024 by Johnathan Garner
I have stayed here for years. I have booked 6-10 rooms every time and never had an issue. Well this last stay was an issue. We paid for our rooms in advance like we always do. I placed all the $50 holds for each room on my card. Well today after several calls to the hotel and my Credit Card company i finally got the money back...so i thought. I was $20.58 short per deposit. When i called the hotel i was told this was due to a tax increase and that is why. i was never told about this but instead they went ahead and charged this anyway. They had several chances to notify me of this charge and nobody ever did. I am highly disappointed and a bit perturbed and plan to take my business elsewhere when we make the trip down this year.
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December 2023 by n’DundiZ
Found body fluids on the dresser, dirty bandaid on the curtain and holes in the sleeper sofa. This is $250 suite. There were no blankets for the pull-out bed. When we called down for one, they said we had to go down to get it. Zero stars for service.
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December 2023 by Khadijah Kaufman
This location had great staff that were attentive to our needs. They responded with professionalism and care. Rooms were well appointed and decorated nicely. The only requsst is to have charging ports in lamps or alarm clocks..Nearby activities: Main event and movie theater near byWalkability: Shopping plaza and restaurants close by
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August 2023 by Zeshan
Great location, clean room and welcoming staff. Good Kosher options for breakfast.Thanks Staybridge staff for your great service.Bathroom door lock was not working, hopefully you will take care of that for next guests.
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August 2023 by N I
Nice clean & convenient. Staff kind & courteous. Great choices for breakfast. Room got full size fridge, 2 burner cooktop, microwave & full size dishwasher! Dove brand shampoo, conditioner, body wash, hand wash & lotion. Thank you - enjoyed our stay!
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August 2023 by Hanh Dang
Loved our stay. The room was nice, clean, and peaceful. Water pressure was good, not weak like regular hotels. Loved the "social" nights with free food. Good varieties in breakfast, too.Rooms: Was very clean.
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June 2023 by Hubert Liu
Housekeeping is absolutely horrible. Room was not clean. Things needed repairing or maintenance. I had the do not disturb sign on the door and, while I was in the room, they still tried to enter. On a Saturday. When they don't have cleaning service. Sounds like housekeeping trying to steal things.
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March 2023 by Angela Blackmon
The Room I was given was ROACH infested and bedbugs! Management horrible I would never give a one star for a filthy room however, the only way to rate you have to give a star! Hotel thumbs down ?Please owners Fire Andrea and Stephanie they are the worst Management ever! They will take your investment down both are RUDE@
