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October 2023 by Julia Day
We were so excited picking out our couch and loveseat set. Thomas, the owner at Universal Furniture, was very helpful in all ways. We picked from several displays and he also helped us through the application process. We got delivery the very next day! Thank you so much for this pleasant experience!Not only did we get what we wanted, but it was also great quality and affordable. We will definitely continue shopping at Universal Furniture for any future needs! Thank you again, Thomas!
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September 2023 by Stella Ofochukwu
I bought a king size for my dad since 2017 and my dad still enjoys the mattress, the mattress still look the way it was bought no complaints at all and I went back to purchase a queen size recently because of his good quality mattresses and this queen feel more balanced and I wake up strong. I love universal mattresses he gives the best mattresses. Thank you Mr. Thomas and his delivery guy is very respectful. Thank ? ?
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September 2023 by robin jose
I had a good experience while shopping at Universal Furniture. Mr. Thomas is very knowledgeable and he helped me to pick the best furniture and mattress within my budget. Overall I am a very satisfied customer and I highly recommend this place.
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August 2023 by Matthew Broussard
I would like to thank Universal furniture and Mr Thomas for the Fantastic service that they gave me at my time of need to help me get my mother a bedroom set at the last moment for her assisted living facility , they took care of me 100% , Universal Furniture are the most professional furniture company that I have ever used Mr Thomas did exactly what was asked of him in the time frame of less than 24 hours, Their furniture was very high quality and a great price , I will be buying a bedroom suit for my own home from Universal furniture and Mr Thomas in the near future, Thank you for taking care of me and my family , Matthew Broussard
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August 2023 by L. K.
Had a very unique and wonderful experience. We brought a house recentlyand needed furniture for the entire house. We didn't know exactly what we wanted and had spent more than a month visiting all the big chain stores. Thankfully, we were able to get what we loved after visiting Universal Furniture.The owner spent hours helping us looking through the store as well as looking through all of his distributors catalogs and after spending a lot of time and with genuine effort and guidance from his side, we were finally able to select furniture for our entire house.At each stage, he was able to tell us about the company, their products as well as the materials for the furniture. It definitely helped us avoid any duds and paying for something that could have been short lived. We really appreciated his input and also some discounts he had added towards the end.Delivery was prompt and installation was fast as well as done safely without damaging the new furnitures that we had ordered.Overall, it was an excellent experience. We would not only highly recommend this store to others but would also definitely buy from here in the future.
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August 2023 by Resmi Ann K
We had a satisfying shopping experience at Universal Furniture,Stafford. Mr.Jojo ,the owner and a gentleman was quick in identifying our likes and needs. They provided us with a very good service by delivering and assembling the goods on time.
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July 2023 by Catherine Joseph
I decided to change my house flooring and found SPC flooring product sold by Universal Furniture, Stafford,TX as perfect item. The flooring work was done by Universal Furniture. I am absolutely satisfied with their professionalism, neatness of work and cordial behavior. I highly recommend Universal Furniture for flooring works.The price was also competitive compared with companies doing the similar job.I was also shopping for an affordable and comfortable mattress. I found American made Reflection mattress at Universal Furniture. I bought it and found the Reflection Mattress competitive with other branded company mattresses in price and comfort.I highly recommend American made Reflection mattress for sound sleep.
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July 2023 by Reggie Walker
Universal Furniture LLC was the 1st furniture store that we went to and didn’t have to go to another store. Great products, great customer service. I was also able to get next day delivery which was also awesome. I would definitely recommend.
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May 2023 by Liya Robin
We are new to TX and one our close family friend recommended Universal to us. Worth a recommendation!*Excellent customer service *Reasonable price *Timely delivery with assembling *Quality furnitures.Discussed our preferences and picked the best for us.Spend enough time with us to deliver the best.Definitely recommending.
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April 2023 by patience mighty
Mr Thomas is Honest and very transparent in his business. For the first time of furniture buying, am very very happy with the purchase of furniture I ordered from him. I like the fact that Mr Thomas follows up with you to make sure you are happy and satisfied with the purchase and installation. I will be going back to his store for more business. Thank you so much Sir.
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February 2023 by RAMACHANDRAN VADAKKEMADAM
Great experience buying furniture from Mr. Jojo, Universal Furnitures LLC. He was so informative and had answers to my questions and even ready to change the order in the 11th hr to fit my needs. Definitely recommend others to shop at Universal.
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January 2023 by Mariano Campos
We had a great experience at Universal Furniture today with the Sales Agent Thomas This gentleman was very helpful with what we were looking for furniture wise. He was very knowledgeable and kind. Very helpful in all aspects of helping with our purchase. You must absolutely visit this store. Thanks UNIVERSAL FURNITURE
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November 2022 by John Johnson
Good customer service, helpful, and easy to deal with. Mr. Jojo has been a very friendly owner, customer oriented and trying to help the best way possible. We wish him all success in his business.
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October 2022 by Liz Shaji
Jojo uncle is extremely knowledgeable about the furniture present in the store, this can relate to the quality of the material to even different styles of furniture. He is also very patient and not pushy at all when it comes to sales. The store has a great selection of products and my husband and I will definitely be back for more furniture in the future:)
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October 2022 by JIBU CLETUS
I will give a five star for the great customer service and wide range of furniture. Jojo was really a good person to deal with, and he gave me a $300 discount even when the promotion started a day later.. Keep up the great work....