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August 2024 by Ifeoluwa C.
WORST WALMART EVER , customer service sucksss !!! I did an online order and instead of being all my items they bring an item I never paid for . Then have the nerve to say " it was delivered " . I am so upset about this that i don't even want the item anymore , just my money back . They sent me into circles . DON'T SHOP HERE !!!!
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July 2024 by Lou C.
I really need to go to Walmart to get something. But I don't want to get stuck in the construction traffic in Chinatown. So, I came to this Walmart on Airport and 59. As I walked in, I felt the cool air flowing onto my face. Aaaah... That cool air conditioning. The store has improved a little bit with the appearance. I went to houseware department and saw a beautiful display looks like my dream kitchen. It looked so real. I couldn't believe they upgraded the displays throughout the store. Same function at women's and men's fashion department. I forgot if I was at department store or Walmart. The store is still located at the ghetto part of town. So, there is no 5-star for them. It's wild on weekend and nights. I normally shop here during the midweek lunchtime. I am still vigilant walking in the parking lot. I don't want to get ran over.
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May 2024 by Abdul-Salem B.
Always just horrible, barely any employees and don't even think about getting delivery from this store. Full of incompetent drivers and employees.
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April 2024 by Karen 2.
this walmart has pretty good hours and the size of the store is big but it gets very busy. lines move slow
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February 2024 by Gabrielle C.
Needed help in the pet department the girl who came to assist us when we press the button (what we needed was in a locked case) had the worst attitude ever!!! Like she was so upset she had to stop doing nothing to help. I said hi and thank you and she didn't even respond. It's not my fault you hate your job. Stay home if your attitude that bad!!
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October 2023 by Jurel H.
There is so many more items that are available at this Walmart, compared to what is available in my hometown. For a store to be this big, you would think it would be chaotic or even a mess. But this store is well organized and clean
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June 2023 by Rebekah W.
Visited the money center today & was skipped in line by some random guy around 5p today. I only needed 2 minutes to pay a bill after waiting in line for almost 15 minutes. I was originally the only one standing there & the lady working at the register could clearly see that I was the only one left. This guy waltzes right up & starts speaking to me in Spanish. I don't know Spanish, and I also didn't know that he was asking to cut me in line! Left the spot fuming because of the lack of respect and customer support the lady at the register COULD have provided, but didn't. After I told the lady that this guy skipped me, she tried letting him know that he was inappropriate for skipping. He shrugged the whole ordeal off & she continued helping him. She kept apologizing to me but I was resistant in accepting her apology because she could have handled the situation a lot better by letting me through & sending this guy back to where he needed to be, which is waiting for his damn turn!!
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January 2023 by Bethanne A.
This is a scary Walmart/location. Police all over the place. No gasoline and gas was so experience around the area, one would think they were in River Oaks. I hurried out as fast as I could and headed for home.
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January 2023 by Betty F.
Awesome safe efficient convenience friendly and inviting. That is what I choose to say when describing in my experience at this Walmart rest right out and go get what you need for your home today.
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June 2022 by Stephanie Q.
I found cute dresses but no sales on them. I found some shorts I like but all size was sold out in almost every color. The clothes are getting a bit better. But they gotta keep the process low. I found cheaper dresses at the competitor on sale. I did return one dress because when I got home and thought about it the price was not reasonable. I felt better keeping my money. But I did keep 2 of the 3 dresses.
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April 2022 by Hamza I.
The worst experience. We went to the tire shop and told them that we need an oil change and 2 tires needed to be changed. After 5 hours, we went to pick up the car. An oil change is done, but they never check the tires. and not friendly at all. The worst employees ever: Their names are Nyles, Oscar, and Derrick.
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March 2022 by M G.
I scheduled an appointment for a covid shot Online. It asked me for the date of birth and it let me schedule and confirmed the appointment. When I arrive they let me know that the kids are only done on the weekend. Very unprofessional and inconvenient.
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January 2022 by Christine D.
This Walmart, located at the intersection of 90 and Hwy 6, is conveniently located and even has more entrances that are easy to get through from the 90 side. It may be difficult if you aren't used to it - using your GPS will help, but from someone who has frequented this location for eons, the "new" entrances are helpful! It is still easiest to access from the hwy 6 side, but not impossible anymore from 90. It is located next to a Sam's, too, as per usual so that makes shopping for stuff and then more stuff and groceries convenient. I don't usually look for customer service when visiting some place like Walmart, just looking for items in stock at reasonablely cheap prices, things being easy to find, shopping carts, and short check out lines. The nice thing about this location is that they carry more than some other Walmarts might. They have a good craft section, with fabric and other arts and crafts, including storage. They also seem to stock a lot more seasonal items, toys, and clothing choices as well. Yes, there are boxes everywhere, but that's how you get things stocked back up quickly and able to find the things you are looking for. They have taken down many of their price scanners throughout the store, making it harder to find those hidden super clearance items - which even their store apps on your phone do not always find. That's the biggest let down of the store, imo. The McDonald's in here is pretty well staffed and seems to always be crowded when I come in, so it must be decent. It has been awhile. Since I've eaten there personally, but their ice cream machine was down the last time I visited. :( I have not had an negative interactions with the workers or customer service here, but have been stopped by the receipt checker person often, even when I have had only one bag on me. Supposedly you aren't legally required to stop for them, but whatever. It's their job and I would find it so boring to stand there, so I don't mind stopping for them. Gives us both something to do.
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January 2022 by Samantha A.
The guest service representatives are liars. I had gifts to return, unopened and not damaged. I had the receipt also. The lady working the desk refused to accept the returns and claimed, "Walmart doesn't accept holiday items." Mind you, it's a foot bath and sweater. My receipt showed it was purchased with in 30 days. I even told her that's not posted in their store or on the website, she still refused. Save your time and energy, don't ever go here! Drive further to the other Walmart in Missouri City or Sugar land. It's clear they don't want to with anyone.
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October 2021 by Joselyn L.
Love going to this location! Staff is very helpful and friendly. Thank you sherry for making my shopping experience great
