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February 2024 by Eric Kutch
This is truly the worst pharmacy I’ve been to. The customer service is horrible and the pharmacist in charge couldn’t care less. Do your self a favor and use any other pharmacy other than this one.
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February 2024 by Mary Dozier
HEB pharmacy is always slow and understaffed. Customer service is lacking. It took 5.5 hours to refill 30 pills. As far as the regular check outs, mostly self check out. Not enough cashiers. Other HEB stores near by are always better staffed.
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January 2024 by Emma Hernandez
Have a very bad experience with this black lady pharmacy tech was very rude they told me the medication was ready after coming came back after 2 hours ask cashier they didn’t know anything about the medication i had to wait longer to get my medication the pharmacy tech by the name leshadaw or what ever her name was super rude never again coming back this pharmacy is very incompetent
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January 2024 by Omokorede Adesanmi
I want to highly recommend the pharmacy and the staff. Especially Phar tech Isaac and Pharmacist Lucinda. Even over the phone he was so kind and patient. What I received was EXCEPTIONAL CUSTOMER SERVICE when i went in to pick up. My prescription was transferred and they got it filled within 3 hrs.I wish i could seat in the store to learn about customer service from them.You guys rock :)
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November 2023 by E-Dawg
Understaffed, results in never having medication ready even when text is received. Staff is nice and courteous but you can tell their frustrations due to the high volume of customers. Other HEB's have meds ready in an hour. I'm not blaming the staff. I blame the management for not properly forecasting the pharmacy with staff during high volume days and evenings.
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October 2023 by Sandra X
Horrible service. It takes a long time to get the orders thru the drivethru. Shame on HEB....Please hire more people so I don't have to wait more than 20 minutes for my prescriptions.
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October 2023 by Enrico Fermi
Three of the dumbest, unprofessional cashiers couldn't figure out an HEB gift card! One of them was recording me without my permission, I didn't cause any trouble, I wasn't rude and yet I received some unwarranted stress. I've been shopping at this location for 12 years, NOT ANYMORE! This is no way to treat people. Thanks HEB for hiring rude troglodytes!
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October 2023 by sher peerbhai
My wife and I made an appointment at 12:00pm for Covid booster and flu shots. Arrived on time but got called at 12:40pm. What is the point of making an appointment in the first place?
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October 2023 by Osama F.
This review goes to Aimee in Floral. She an exceptionally good eye for putting together floral arrangements, which is why I was gonna write this review ... and that was before I got 3 compliments on the bouquet during my walk To check out. Trust me If you're gonna get a floral arrangement from here def ask for her, oh and don't forget to ask her about all the wonky holidays she knows about, It was the cherry on top having such a dope conversation about all the holidays I never knew about. -- I learned that Boss's day is Monday lol thank you Aimee aka the FLOWER BOSS
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May 2023 by Kane
One of the worst HEB’s I’ve shopped at. Don’t get me started on the pharmacy.
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April 2023 by Shahid H.
The pharmacy was about to close and I really needed the medicine for my child. For some reason the new insurance card was not working despite several attempts. Ms. Lucinda (pharmacist) really went out of the way and finally resolved the issue. This impressed me. I am grateful to her for her passion! Ms. Mahzi also worked hard that day. Great team under the great leadership of Ms Lucinda!Truly Shahid Hasnain, MD
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April 2023 by AndyTheSausageDog
The pharmacist is so rude. Always makes me feel like I'm of no importance at all.
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March 2023 by Kellie 7670
Picked up my oral vaccine and was never told that it needed to be refrigerated. They wouldn't take it back even though it was never opened. Now I have to get another prescription from the dr and another $104 out of pocket.
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January 2023 by Mg Mg
Drive true nt working :(amd you have children you have to go in side no !!!!! Cvs work batter
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December 2022 by D. S.
Aweful, aweful, aweful.If you have ANY other options, I suggest you use them. I am currently surrounded by many customers as we all try and figure out where the H.ell the pharmacist is and what she could possibly be doing. Do us a favor and have her fired or at least transferred out. Won’t be back.
