PetSmart is a large pet supply retailer with a wide product selection for many types of animals. Customers report good prices and excellent service, with staff described as friendly, helpful, kind, and attentive. Many highlight the convenient option to shop online and pick up in store. Specific services like pet grooming receive high praise, with results called fabulous. Some customers are loyal enough to drive farther to locations known for good customer service. While generally positive, a minor note is that sometimes floor staff can be scarce for product questions. The store is highly recommended for all pet needs.
We checked on their pet hotel. You are able to chose the type of living area your pet will have while staying at the hotel. The lady was very knowledgeable about the hotel and what you can bring for their stay. We highly recommend Petsmart.
