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February 2024 by Esmeralda Grimaldo
The cashier was very friendly and attentive, but there was no one else on the floor to ask questions about the kennels they had.
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February 2024 by Darling
Amazon beats you in diapers, cleaning supplies, food and Dog beds.Sorry.
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January 2024 by Chariton Taylor
If you want to be confused and lied to then come here. I would give zero stars if I could.
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January 2024 by Maryam
Shopping for my puppy ? herr all the time, easy and fun.
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January 2024 by Danielle Groneveldt
Ask for James in the grooming department... thank me later.
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January 2024 by Debby Jordan
Petsmart has a wide variety of products & animals.
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January 2024 by b1028music
Never had a problem at this store. Service is always friendly
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December 2023 by Tan Truong
PetSmart is always dependable with good selection and customer service. The catnip brand Meowjuana is really good and found here. I bought some other catnip on Amazon and my cat didn't respond to it like the PetSmart selection. It seems like not all catnip is created equal.
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December 2023 by Nadia Fields
Don’t take your poodle here for grooming. They had my dog looking all kinds of crazy. Of course he had some matting on his ears and she told me she would try to save the ears. It’s clear the groomer didn’t try her best at all when he came out with all his hair gone from his ears. He’s walking around with a high top haircut :/
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December 2023 by Jackie Martinez
I went here expecting great results but I am highly disappointed. I took my dog in for a basic $56 package which includes “bath, haircut, brushing, light dematting, nail trim, paw & pad trim, ear cleaning, sanitary trim & more”. Went I picked him up the lady stated she couldn’t give him the haircut I asked for which that was fine, no problem. However heading home I realize my dog didn’t smell clean or even fresh. Personally to me he smelled the same as to when I dropped him off. To make matters worse when we got home I realized that he still had poop on his bum & on his tail. If he was bathed how did this happen?
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November 2023 by RV Queen Of the South
I had my terrier/Chihuahua mix groomed there and they did a great job. Precious says Thank you!
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October 2023 by Pritilata Mitra
I wish I could have given them 0 stars!! I took my dog for grooming on Saturday, September 23rd at 1:30 p.m. with Agony.He has been a regular for 1 year. Today while cuddling him, I suddenly noticed that the inside of his left ear was bruised. You can clearly understand that it's from grooming. This is not the first time. Earlier it was with James and they returned my money. Hence I did not post any reviews hoping that they would do better in the future but it was my mistake to trust them with my baby. Of course, he cannot speak for himself so no one is there for him. Accidents can happen but what I am not cool about is hiding it. Last time too, I told the same.
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October 2023 by J C.
we brought our dog for grooming and it was terrible- he came home with a huge rash cuz supposedly their cold water wasn't working so the soap stayed on him to long - they could have gotten some bottled water if they knew that was a problem. This is the 2nd time they didn't clean his ears, said he didn't want it? we will never use petsmart for grooming again
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September 2023 by Joanne Hepburn
Went in to get some fish for sons high schoolClass.. and they said they refuse to sell fish that will go in classrooms? He said they put too many fish in a tank.. idk my son says he chooses what fish to get.. so perhaps if you think the fish requested don’t work well in the same tank.. suggest what does and how many for the size of tank. I never shopped here before and definitely will not in the future.. who knew getting fish was such a difficult task.
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September 2023 by RealLife #Reality Campos
? Let’s get into it. To spend so much money on animals of your choice is a choice. What is also a choice is where you shop at for your pet’s essentials or all your pets. So I chose this store and location because of what I needed Asap.. and this store had it in stock. What I was not expecting was how rude the workers are here, one male worker will unpack a box by the register slow as ever before he comes to the register, and not a hi or a thank you.. nothing. When you ask a worker near him a question.. and that worker doesn’t know she looks at him and he aggressively says HOW CAN I HELP YOU. I am not scared of men so his tactics do not work on me. Also that’s bad business to let money walk out the door to customers who just leave, during these times when competition is thick, and home remedies are at an all time high…so this next part is very sad and much worse when it comes to the pet day care, the same young lady is always in the daycare sitting with all the dogs of all breeds and all sizes…. but I saw a small dog dead in the corner on the mat it was a small breed much to small to be in the same room with a great dane (I assume that’s what it was it was huge) ect. She held a couple in her hands just sitting there staring straight forward until I guess maybe no customers would not be looking to remove the dead dog.. but the white band (name) that goes around it’s neck was open not creased at all from being worn while at play, so it looked like a new collar band was placed on it not completely closed like normal maybe it was lost and after they noticed it had passed they put on a new one quickly without closing it or it didn’t stick when placed on it…but the dog was deceased it was clear. I don’t know why all these breeds were/are put together.. yes it is a doggy day care but common sense is that some breeds cannot be placed with massive dogs due to potential injury by accident or can become aggressive due to agitation of a small space, and about 20 other dogs all together. Just be careful where you leave your family pet/member I wonder how that parent felt when they came and found out their dog was deceased. I cannot imagine.
