Sally Beauty, located at 16316 Southwest Fwy in Sugar Land, TX, is a top destination for salon-quality products at budget-friendly prices. Customers can find a wide range of items including hair care, hair color, cosmetics, nail care, and styling tools from renowned brands like Clairol, L’Oréal, and Wella. The store is praised for its friendly and knowledgeable staff who provide excellent customer service. Many reviews highlight the helpfulness of employees, especially when it comes to product recommendations and hair color consultations. One customer expressed gratitude for the assistance received during a crisis related to hair color, noting that the staff quickly found the right solution. Shoppers appreciate the quality of the products, particularly the empty spray bottles and hair dye, which are noted for their durability and effectiveness. However, some customers do mention that prices have increased over time, which is a downside. Overall, Sally Beauty is recognized for its extensive selection, knowledgeable staff, and commitment to customer satisfaction, making it a reliable choice for beauty supplies and professional results at home.
The girl that helped me and answered like 100 questions about hair stuff was SO nice and helpful! I didn't get her name 😕
May 2026
Customer service excellent!!! The ladies new their stuff. Great recommendation. We were able to locate our items. Plus, the ladies recommended another hair product for my daughter. So she ended up buying and stated it was sn excellent choice!! Will be coming back!!!
June 2025
First time in this store and had the best customer service from Alaina! I was in a rush and she quick to help me find the hair products I needed. Great employee!
