Cricket Wireless Authorized Retailer is known for its excellent customer service and friendly staff. The manager and employees are described as kind, patient, and helpful, providing assistance with various needs, from setting up phones to switching services. Customers appreciate the compassion shown during difficult times, as well as the staff's willingness to answer questions and find affordable plans. Many reviews highlight the positive changes in service, noting that the once-dreaded visits have become enjoyable experiences. Overall, this location receives high praise for its supportive atmosphere and effective solutions, making it a recommended choice for wireless services.