Petco is a health and wellness company focused on improving the lives of pets and pet parents. The Sunset Valley store offers a broad range of brand-name nutrition products and supplies for dogs, cats, birds, small pets, fish and reptiles. It provides full-service grooming, veterinarian services, Vetco Vaccination Clinics, pet adoption services and positive dog and puppy training classes. Reviews consistently highlight that the staff is helpful, sweet, kind, knowledgeable and wonderful with pets. Employees are described as having contagious energy and deeply caring about the animals, ensuring they are healthy and happy. Customers note authentic customer service experiences where staff members are very helpful, even at closing time, going above and beyond like assembling products. The store often has the specific supplies needed for pet care and fostering. Prices are great, especially during sales, and the store usually keeps items stocked. While some amenities like the self dog wash stations could use upgrades, the overall service is considered friendly and great. The staff's genuine care brightens customers' days and makes the store a favorite destination worth a special trip.
