Aaron's is a furniture and appliance store known for good customer service and reliable delivery. Customers appreciate that staff treats them well and are willing to work with them when extra days are needed, as long as communication is maintained. Many have purchased items like washers, dryers, TVs, and furniture with smooth experiences, though there have been occasional issues such as confusion over payments or late deliveries, which were usually resolved satisfactorily. Delivery teams are loved for their friendly setup and delivery service. Customers note that prices are good, and reminder emails for payments are helpful, especially for those who tend to forget. However, some concerns include a one-time miscommunication about payments, and an incident where store staff threatened to visit a customer's home without permission, which was eventually resolved. Online shopping can be hindered by issues with the store’s chat assistant, and management is perceived as not very attentive to customer satisfaction. Despite this, many customers have shopped at Aaron’s for years and plan to continue, appreciating their quality furniture and overall service.
Unprofessional management- would rather give business elsewhere. Really needs new management.
March 2026
My washer machine stop working , I call for help and the employee just said, sorry your 60 days warranty past yesterday, is nothing to do with the washer,, hahaha one they ,, the bad thing about it,I don’t feel any effort to help,, I don’t coming back. I paid full a washer and dryer
December 2025
Don't rent from them, management is sorry here. They rent things with nail tack sticking your butt, then penalize you for returning.
