Dillard's, a leading fashion retailer, offers a wide range of apparel, accessories, cosmetics, and home goods at its Temple Mall location in Temple, Texas. Customers praise the store's helpful staff, such as Brian from the MAC counter, who assisted with foundation selection and makeup application, and Laura, who went above and beyond to help a customer find a specific shirt. Ilana, a sales associate, was commended for her exceptional service in helping a customer and her husband select the perfect wedding attire. Keyah, another sales representative, received high marks for her friendly and knowledgeable assistance. While one customer had a negative experience with an unhelpful supervisor, the store's dedicated sales staff were praised for their efforts to provide excellent customer service and ensure a satisfactory shopping experience. Dillard's commitment to offering a broad selection of quality merchandise and exceptional service continues to impress its customers.
Friendly service and employees made sure we found what we were looking for
July 2026
I received awesome service from MAC Makeup Artist, Ms. Aishia last Sunday at Dillards in the Temple Mall. She was knowledgeable, consulted with my needs for individualized recommended products, and had excellent customer service! I totally recommend her and grateful for the optimal experience she provided for my skin care... read full comment
February 2026
SUPERIOR customer service from Lana Melnyk in ladies apparel!!! She was so professional and personable. It felt like a one-on-one personal shopper experience Thank you Dillard's for employing such amazing sales associates!
